Hoping someone can share their experiences with Mandarake support.
So, I ordered something from Mandarake for the first time recently, and... mistakes were made. I won't go into the details, but I ended up getting double charged. I emailed back to the orders@mandarake address and explained what happened, and that I *do* want the item, but I would like one charge refunded. I haven't heard anything back yet, but I'm worried that this will gum things up.
Am I in trouble here? Is there some other route I can go through for support? Has anyone been in a similar situation?
edit: Well... I just got an email asking "when can you pay for your order?" This is not going to end... optimally.