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Limited Run Games - Putting digital games into your hands
- Thread starter dallow_bg
- Start date
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NinjamicWZ
Banned
Importing stuff can be a hassle and already cost more. International customers having an easy time turning out will probably be good for all of us and be the thing that keeps one of the bigger print runs from ending up overproduced. They probably won't be able to do as much as they are now forever, but early supporters will remember.
foobarry81
Member
Where did you get the idea that it's $25? International customers pay $15 for shipping, so they're $40 shipments in reality.
And all packages with a value of 22 or more will be taxed upon entering the EU. Tax rates are up to 25%, depending on which country you live in.
So for international customers that $25 game can end up costing more than double the price.
Finale Fireworker
Member
That's unfortunate, but out of their control.
Ugh that's right.
There was an almost across the board increase in all rates from USPS at the start of the year.
For domestic shipping on packages that size it was a few cents.
I guess international went crazy.
That's unfortunate (but as Fireworker said, out of their control); they had some great shipping rates.
Man, this totally explains when I went to mail a return item to the UK recently they said the price was $20+ to send it back. I was shocked
YianGaruga
Banned
Man really? WTF USPS
Just as a reference, I can send a game from Germany to ANYWHERE in the world for $5. No joke. USPS rates were already crazy high before
Just as a reference, I can send a game from Germany to ANYWHERE in the world for $5. No joke. USPS rates were already crazy high before
foobarry81
Member
German rates are really low though. If one's sending a decent amount of packages, it's actually worth it to cross the border from most neighbouring countries and send them from Germany.
E.g. Larian Studios (based in Ghent, Belgium) did just that when they sent out physical copies from their Divinity: Original Sin Kickstarter.
YianGaruga
Banned
Sounds like other countries could learn a thing or two from the Deutsche Post! Still, USPS rates are insane
Barajas_201
Member
So instead of $9 shipping its now $16 (for Mexico and Canada)?
LimitedRunGames
Member
The shipping rates only increased a little if the weight is 8 oz and below. Anything higher adds $7+.
That being said we are still losing money now shipping to Canada, and Mexico if the weight is 8 oz or below.
We will have to do a weight threshold for future releases. The rate will only increase if your order weighs too much.
I'm also not able to offer anymore refunds shipping wise. If you already got one, then congrats! But right now it is a nightmare to keep track of and with the increase in shipping we have to watch what we are doing now. :'(
This really sucks, we always want to be the good guys and we will keep our eyes out for better rates!
That being said we are still losing money now shipping to Canada, and Mexico if the weight is 8 oz or below.
We will have to do a weight threshold for future releases. The rate will only increase if your order weighs too much.
I'm also not able to offer anymore refunds shipping wise. If you already got one, then congrats! But right now it is a nightmare to keep track of and with the increase in shipping we have to watch what we are doing now. :'(
This really sucks, we always want to be the good guys and we will keep our eyes out for better rates!
That's more than we could ask. As far as I'm concerned, you're gaming heroes for releasing all these great games physically.
How much does a single copy weight? Truly curious, because I haven't been ordering anything above that.
Barajas_201
Member
Yeah same doubt, I only ever order 1 Vita copy and will probably do that forever. How does that affect shipping specifically to Mexico?
NinjamicWZ
Banned
Whatever USPS has done with the shipping rates out of the country are probably related to the same stuff I posted about in the English-Asia import thread on vitalounge.
...Can't you share that with us here?
YianGaruga
Banned
Single games shouldn't go over 8 oz. A PS3 game w/o manual is ~100 grams / ~4 oz. A Vita game is probably 3 oz. Packaging material isn't much.
Two games could lead to problems, but if the increase under 8oz isn't that bad, maybe shipping will still be reasonable. Maybe Game + OST or Vita + PS4 copy could BARELY fit under the limit. Not sure.
Even finding out shipping charges on the USPS site is a nightmare (I guess that's why they sell horribly overpriced "flat rate" envelopes), but a single game to Germany (and most other countries I checked) should be $13.50 in postage.
Two games could lead to problems, but if the increase under 8oz isn't that bad, maybe shipping will still be reasonable. Maybe Game + OST or Vita + PS4 copy could BARELY fit under the limit. Not sure.
Even finding out shipping charges on the USPS site is a nightmare (I guess that's why they sell horribly overpriced "flat rate" envelopes), but a single game to Germany (and most other countries I checked) should be $13.50 in postage.
NinjamicWZ
Banned
It was kinda tl;dr and incoherent TMI so I'll cut it down for here:
That was 3 days ago and the second package that was in Chicago just got here now, while I was re-typing this lol. Still, the point is the loss of tracking, the change in travel route/distance, new requirements for tracking etc
NinjamicWZ
Banned
It started that soon for you, huh? I think my Civ Rev 2 that came in December must have just squeaked into whatever infrastructure was still working like it used to.
Glad to know it's not just me at least.
Olengie
Member
Started as early as October as far as I know. Probably even September. Cant even get a peace of mind anymore (faith in USPS lost after the local post office lost my shit and it took 3 months to get another copy from Play Asia. 2 week delivery turned into a 3 month debacle)
foobarry81
Member
Can't you still track your Play-Asia packages through the SingPost website though? The site's entirely in English too.
Enter tracking number in the left column.
http://www.singpost.com/
Enter tracking number in the left column.
http://www.singpost.com/
Olengie
Member
It just tells me when it arrives in the States, nothing into detail about it actually being in my city
YianGaruga
Banned
Yeah that's how I do it. It's not very detailed but it does the job.
Or does USPS just not cooperate with other international carriers anymore so the tracking ends when it leaves the origin country? (which is pretty much useless)
I never got more detailed tracking for my orders from PA really. (Germany)
It's usually
arrived a destination post (DE)
arrived at sorting facility (DE)
and stops there. It never updates with the delivery or anything else
NinjamicWZ
Banned
The singpost tracking stops once it leaves their hands and ends at "arrived in US" and that used to be fine because USPS site would start tracking it once singpost's site reached "parcel received" status. Then once it landed in the US, processing and movement from there would be visible on the USPS site.
Now USPS shows absolutely nothing and it's like the tracking number doesn't exist. So if it's late or gone, you won't know whether USPS ever even had it or if it's stuck at customs, being sent back etc.
Yeah, Play-Asia and singpost are fine. That won't effect you but whatever USPS is doing with imports is probably part of some company wide changes that's also leading to the increased shipping costs from the US for exports too.
Now USPS shows absolutely nothing and it's like the tracking number doesn't exist. So if it's late or gone, you won't know whether USPS ever even had it or if it's stuck at customs, being sent back etc.
Yeah, Play-Asia and singpost are fine. That won't effect you but whatever USPS is doing with imports is probably part of some company wide changes that's also leading to the increased shipping costs from the US for exports too.
Yeah, it's USPS only. I ordered 3 things during last november: one in the US, one in Singapore and one in Japan. Both the SG and JP items tracked without trouble (both before and after leaving their respective countries) and reached me without trouble, but the US one didn't track beyond informing that they indeed had the package...and didn't show up until 4 days ago.
Dash Kappei
Not actually that important
Is SMrpg the same as the iOS game or is it some kind of much better director's cut?
ShogunDarius
Member
what was the ratio between domestic and international orders?
Curious as well.. Totally ok waiting just want to make sure I eventually get my games.
SlasherJPC
Banned
Same, still no notification of shipping.
qualitydisc
Member
Here's the chart of price increases
Source: http://www.ecommercebytes.com/cab/abn/y16/m01/i21/s03
As you can see, the really nasty ones are super lightweight packages (1-2 oz) to the rest of the world, which have shot up an additional $6-7 each.
I ship a lot of stuff for my business so I knew about the rate change in advance (they announced it in October). There was a domestic rate increase too (all domestic first class packages up to 8oz are now a flat $2.60; Priority Mail and Priority Express have also gone up). Unfortunately not all merchants were paying attention and got a nasty surprise on January 17th.
Businesses like mine are especially annoyed because the USPS made an agreement to let China ship to the US below cost via a service called ePacket. That's why you can buy a $1 gadget from China on eBay with free shipping to the US, but if you tried to ship that same gadget across the street, it'll cost you $2.60. More on that tangent here if you're interested: http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2016/1/1453344622.html
What was your order#?
YianGaruga
Banned
patience, guys and girls (read from bottom to top)
From Twitter:
LRG going above and beyond to please fans.
We've been slipping prototype discs into random orders. If you get one, please don't list it on eBay. We're keeping track of them.
Yep, Vita orders also have a shot at a different surprise (a few people who didn't have B&C in their order history may get a copy)
LRG going above and beyond to please fans.
Fatal Futanari
Member
That'd be sweet to get a proto disc
Mass_Pincup
Banned
Holy shit LRG are awesome, I hope I'll get a copy!
YianGaruga
Banned
We already know they had some kind of contact. Fingers crossed.
Also go Douglas! Shipping 4000 orders alone doesn't sound like the best job
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