cyberheater
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No, thats when you import something valued £15.12 from outside the EU. Over £15 triggers import duty. Royal Mail pay this beforehand and fill out the customs clearing forms. For doing this (note: it is impossible for a civilian to do this) Royal Mail charge you £8+tax due (which on the example given is going to be nowhere near £8). Thankfully some retailers like Amazon can arrange for the tax to be pre-paid so the packages clear customs fine and no £8 Royal Mail shareholder bubbly tax.
I agree that is a rip off.