Man said:
Microsoft have the more developed service but Sony has more games pushing for new online heights it seems. 256 players, free to play social MMO, Youtube uploading, large focus on dedicated servers, tons of support for community content. Halo is an online star but the rest of Microsofts game lineup is tempered in their online ambition. The only thing Sony needs to do next gen is to set some standards from launch and nick a couple of Steam exclusive features like Pre-loading and gifting.
Yes I agree to an extent, but things like free to play MMO's and 256 player online games aren't going to grab the Call of Duty audience that they will need to reach that hardcore mass. Dedicated servers are a great start and show a clear dedication from Sony to try and get it right, but I think most important is how the whole online system is integrated into the console, starting with the horrendous XMB. It wouldn't surprise me if Sony stuck with the XMB next generation, and if they do, they are done.
The fact that on launch day in 2005 you could bring up the majority of your consoles functions whilst communicating with a friend playing a separate game and in 2010 Sony have yet to even match this is appalling. Not only this but Microsoft have furthered this feature whilst Sony still ignore it. This is the biggest deal to many, you only have to scratch the surface of Xbox Live to see how big a feature Party Chat is to the overall user base.
To be successful in the online space Sony need to completely gut and redesign their entire online interface and infrastructure. They need to at least get the social functions of the system up to a standard for consoles set in 2005, and preferably much beyond. Despite all their improvements and additions since launch, Sony have yet to "get it", the fact that people could play these games without a subscription cost yet they choose not to underlines the importance of ancillary social features other than just "256 Players" etc.