Again, it's not because she is old or ugly, real live action model for Returnal character is fine, it's about how they solved the 3D face. Black Widow in Avengers game is a hot and young girl and she is uglier than Returnal main character 3D model. I think they are putting too much emphasis in showing character's face when there is something off on her, not the girl, again, the 3D model.
I love Dead Space, for example, I loved to play with that character. And then, in Dead Space 2, they showed his face, and it was really ugly (from an artistic point of view), and that fucked the character for me. And that it's not related to if the character is young, old or handsome, I rather prefer to play with a character with the face of the old man from Silent Hill 3 than with the face of Thor in the recent Avengers game.
So stop with this generalization that all complaints about her face or Control's character face, are coming from people that want to jerk off over sex dolls characters.