AGRacing
Member
Recently Microsoft Flight Simulator has been shutting down my Series X console. Upon restart it would say that it shut down due to overheating. It sits upright on an open table and is clean.
It is a launch console. Microsoft offered to look at it for 250 dollars. I called them from Canada this morning. The call was a terrible example of customer service. Dead air... bad attitude. I declined their offer.
I decided to disassemble , clean and re-apply thermal paste the APU. I was successful in solving the issue. I stress tested it with a 1 hour+ autopilot flight in flight sim that it previously had no chance of finishing.
The thermal paste Microsoft used was bone dry.
I replaced it with MX-5.
I'd suggest anyone with game pass access to flight simulator and a launch window console to give it a try... especially if your warranty is still in effect. If this is the kind of thing you don't want to do you might catch a potential issue before it crops up on a game you want to play that stresses the system.
If you've taken machines apart before this wasn't difficult... but be extremely careful with ribbon cables as they each have special latches to properly remove them. I used Tronicsfix's youtube disassembly video to make sure I didn't miss anything.
Good luck!
It is a launch console. Microsoft offered to look at it for 250 dollars. I called them from Canada this morning. The call was a terrible example of customer service. Dead air... bad attitude. I declined their offer.
I decided to disassemble , clean and re-apply thermal paste the APU. I was successful in solving the issue. I stress tested it with a 1 hour+ autopilot flight in flight sim that it previously had no chance of finishing.
The thermal paste Microsoft used was bone dry.
I replaced it with MX-5.
I'd suggest anyone with game pass access to flight simulator and a launch window console to give it a try... especially if your warranty is still in effect. If this is the kind of thing you don't want to do you might catch a potential issue before it crops up on a game you want to play that stresses the system.
If you've taken machines apart before this wasn't difficult... but be extremely careful with ribbon cables as they each have special latches to properly remove them. I used Tronicsfix's youtube disassembly video to make sure I didn't miss anything.
Good luck!
