To sum up: Corsair customer service sucks cthulhu's ass. Water damage won't be reimbursed only for the totally borked devices. Other water damage which will not so slowly destroy your other components like my ram and likely psu now won't get refunded. They'll take 3 months plus to give you something if they give you anything. And it won't be the full amount for whatever lucky device got totally wasted, more like 80% because they don't cover the tax you pay on your devices that they destroy with their leaking products which they acknowledge.
tldr: If you're thinking about getting a H100i, spend the same amount on a nice air cooler (eg Noctua NH-D15). Temps and noise are about the same, don't have to deal with corsair or worry your $2k rig is going to be swimming with the fishes after you sleep. Save yourself some agony.
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I'm glad they are admitting fault but that is crazy. It doesn't even cover the graphics card (780ti SC).
I sent them the invoices, all the products were brand new.
I'm extremely dubious that the sound card was working as new as it was making very dodgy noises and was wet.
Thing is, if I were to sell these items, or return them to their manufacture for a warranty claim, they'd get slapped for having come in contact with water. These are electrical equipment after all. Not from corsair either, so their ability to test it fully - warranties/re-sale etc ... argh just mad at the moment.
-------I managed to get another $100 for the gpu but they are saying they won't cover taxes (£106!) for the product they damaged and I should contact my local representative.
Luckily amazon are going to replace the dodgy sound card and mobo for me. Hopefully get something back up in a few weeks.
=-=-=-==-=-Original Post =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I turn on my PC (which was off during the night) and get no monitor output.
AFTER a while of restarting and testing various other shit. I look inside and I notice some drops on the GPU, and one the of the pumps was a bit loose. Unplug the GPU. Tried disconnecting the pump but it burst open in front of my eyes and all over the system ...
I was/am using a h100i water cooler for the CPU.
Luckily, there was a rice bag outside the room's door, waiting that day. But I tore it...only had the smart idea to seal it the next day.
I've been really lazy with the mobo and PSU, so many wires and screws...so they've just been sitting there and I'm about to do it now.
It was a very new system, the card being a 780ti :'(
I've had it in the bag for a day now...sealed it after half way. I'm thinking to leave it for another day and have the motherboard and PSU out on my table with some sun drying it out a bit tomorrow hopefully.
Anyone had any luck with this? Especially if one of the parts was on for a while (the graphics card). Should I wait longer?
I would take pics of the sealed rice bag but my phone is on low battery and won't co-operate yet.
EDIT - 7 July .. 2014: successfully started a chat session that connected today (7/7) to speed things up as no reply as of yet. Chat suggested I will have to ship my rig to the USA and that they would try and salvage some parts lol! I said please no - in case the parts are more damaged than they seem - only appearing to work fine for the time it is with them and with the testing that they do (bearing in mind the only part that is made by corsair that I'm sending back is the H100i, although I left that out). Should be contacted later today hopefully for more info, will update you guys and try and hold back on the whine.
Got an update!
tldr: If you're thinking about getting a H100i, spend the same amount on a nice air cooler (eg Noctua NH-D15). Temps and noise are about the same, don't have to deal with corsair or worry your $2k rig is going to be swimming with the fishes after you sleep. Save yourself some agony.
=-=--=-=-=-==-=-=-=-=--=
I'm glad they are admitting fault but that is crazy. It doesn't even cover the graphics card (780ti SC).
I sent them the invoices, all the products were brand new.
I'm extremely dubious that the sound card was working as new as it was making very dodgy noises and was wet.
Thing is, if I were to sell these items, or return them to their manufacture for a warranty claim, they'd get slapped for having come in contact with water. These are electrical equipment after all. Not from corsair either, so their ability to test it fully - warranties/re-sale etc ... argh just mad at the moment.
-------I managed to get another $100 for the gpu but they are saying they won't cover taxes (£106!) for the product they damaged and I should contact my local representative.
Luckily amazon are going to replace the dodgy sound card and mobo for me. Hopefully get something back up in a few weeks.
=-=-=-==-=-Original Post =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I turn on my PC (which was off during the night) and get no monitor output.
AFTER a while of restarting and testing various other shit. I look inside and I notice some drops on the GPU, and one the of the pumps was a bit loose. Unplug the GPU. Tried disconnecting the pump but it burst open in front of my eyes and all over the system ...
I was/am using a h100i water cooler for the CPU.
Luckily, there was a rice bag outside the room's door, waiting that day. But I tore it...only had the smart idea to seal it the next day.
I've been really lazy with the mobo and PSU, so many wires and screws...so they've just been sitting there and I'm about to do it now.
It was a very new system, the card being a 780ti :'(
I've had it in the bag for a day now...sealed it after half way. I'm thinking to leave it for another day and have the motherboard and PSU out on my table with some sun drying it out a bit tomorrow hopefully.
Anyone had any luck with this? Especially if one of the parts was on for a while (the graphics card). Should I wait longer?
I would take pics of the sealed rice bag but my phone is on low battery and won't co-operate yet.
EDIT - 7 July .. 2014: successfully started a chat session that connected today (7/7) to speed things up as no reply as of yet. Chat suggested I will have to ship my rig to the USA and that they would try and salvage some parts lol! I said please no - in case the parts are more damaged than they seem - only appearing to work fine for the time it is with them and with the testing that they do (bearing in mind the only part that is made by corsair that I'm sending back is the H100i, although I left that out). Should be contacted later today hopefully for more info, will update you guys and try and hold back on the whine.
Got an update!
I'm thinking the same but it was pretty effective up until that point...I kinda want it again, like a moron.
