Gigabyte is well known of having major issues with their RMA process, had a history of dodgy motherboard capacitors, exploding PSUs, and iffy settings.
That said, they seem to have decent boards this gen, but I just don't trust them. Had couple bad experiences with motherboard RMA as well.
And yeah, I also didn't go forward with pre-order. Just don't want to deal with this stuff. Main reason why I am not getting say GPD WinMax 2 or Aya Neo, etc...
I just don't get this shortsightedness of pissing off their target customer base.
Yeah, going to sell my x670e Gaming board I just got before all this shit hit the fan. Probably will grab ASRock Taichi or whatever they got around $300 range.