No one should have to apologize for anything. RAD made the game they wanted to make, it seems the media do not like it at all. They made some very questionable design decisions but they made the game they wanted to make. It runs fine / doesn't crash your system / isn't a buggy mess. Its just likely, not all that good.
There is no reason to apologize, just hopefully they will work on their design choices for their next project.
This, yes. Agreed, 100%.