Hm. Not surprising really, but I hope this doesn't fuck up my Vita pre-order.
Hadn't been in GAME for years (same for gamestation, last time I went to a gamestation, I brought starfox/wing pre-owned for the SNES!!), and dear god it was full of crap when I went earlier this week. literally four bays full of shitty shovelware Wii games, and overpriced 360/PS3 ones on the other side.
I do have to say, the guy who demoed me the Vita was incredibly helpful, and knew what he was talking about. Pity that the woman behind the counter, talking to a customer didn't seem to have a fucking clue what she was talking about.
I do have to make a post defending the staff though. As a retail manager myself (although not for long in my current job - I'm moving the fuck away from games/film retail in two weeks, into convinience store management), I know the pressure that happens behind the scenes. In my current job, there's a HUGE focus on hitting revenue targets. The only way to do so in this current situation is to target staff to up-sell on every opportunity. If they don't perform, they are got rid of and replaced with someone who can.
Considering how much debt GAME is in (15mil GBP), I can only imagine just how bad it must be there.
Simple as that. It's a cutthroat culture, a literal 'it's me or you' situation, and the staff know their jobs are on the line if the targets aren't hit. If you're asked for pre-orders or upsells when in a GAME or other similar store, don't act like a fucktard and be rude to them - if you don't want their deals, fine. Just be polite - remember, they're not doing it to piss you off.