Still hate that German family. Gal was perfect with Totilas.
and the Germans hate Gal because he was using Rollkur to train the horse. Most Germans consider it torture and try to avoid it. Totilas new rider Rath however is said to be a rather incompetent / inexperienced and performed very badly with the horse, in order to salvage their investment they had to revert to the Rollkur training methods. That poor horse.