Fantasy.
20 months after launch, yes.
Correct, and the return process wasn’t streamlined until July 2007 - if it broke before that time you still had to go through the process of contacting consumer support, hoping they’d agree to help and not charge you shipping and that it would be handled in a timely manner. You can simply Google ‘Xbox died 2006 X country’ and view all of the threads on this.
Like this one for example in the UK, which shares EU consumer protection laws.
We bought one of the first batches of Xbox 360 back in December 2005 - it was purchased from play.com (internet retailer) and was absolutely fine until it completely broke in November 2006 (still, obviously, within its normal warranty period). The telephone advice from play.com was to contact Mic...
www.consumeractiongroup.co.uk
We bought one of the first batches of Xbox 360 back in December 2005 - it was purchased from play.com (internetretailer) and was absolutely fine until it completely broke in November 2006 (still, obviously, within its normal warranty period).
The telephone advice from play.com was to contact Microsoft directly who would handle any necessary repair / replacement, and as I knew of other people who had followed this same route, it seemed easier, quicker and more expedient than trying to get play.com to act as an agent and simply ship the unit back to Microsoft themselves, delaying the repair and complicating the process.
Microsoft were pretty good, and were not able to repair the unit, so we were sent a replacement (presumably refurbished) unit which wasn't a problem, and it worked fine and was in cosmetically good condition (unlike some stories I've heard...)
However, the replacement Xbox 360 recently started showing symptoms of another fault (different this time) a couple of weeks ago. Microsoft say they only issue a 30 day warranty on the replacements they ship and won't be drawn into discussion about the matter.
We know based on the official figures that:
A. The chance of you suffering a yellow light of death on 2 brand new consoles is extremely low.
B. The chance of one shop in France having
stacks of broken units at any one time is a statistical impossibility.
You’re also saying your consoles both died a year or 2 after the warranty but because you knew the shop owner you found a way to have it dealt with by Sony’s (expired) warranty. Sounds like a load of bull shit.
‘
independently praise our technology, damnation of the enemies’