Ive been patiently waiting for my preorder code so I can jump into early access today. I felt discouraged since so many of you received your code and was already enjoying the game. I started to get mad, "How much longer do I have to wait, Square!!"
Finally, when I woke up this morning and turned on my PS3, I received this message from Square Enix:
Subject: Refund FFXIV
Due to a technical issue, we have canceled your current order and will be refunding you the full amount. We will also be providing you a complimentary copy of your previous order. We apologize for the inconvenience and look forward to seeing you in Eorzea!
It included the redeem code for me to download it again and I got all my preorder items as well. Not sure what the technical issue was, but it just got me a free copy. Patience is a virtue.
I love you again, Square!!