Dear Customer,
Due to the overwhelming volume of contacts received in regards to the launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. In order to prioritise time-sensitive issues, your ticket has been closed.
If your query is related to registration codes for a Square Enix Store purchase, please log in to the following site using your SQUARE ENIX Membership details to view your codes:
http://sqex.to/ffxivcodes
If you have not yet found a resolution for your issue, we ask that you create another ticket after searching our Knowledge Base. Please also select the best category and sub-category pertaining to your issue.
We sincerely apologise for not responding to you in a more satisfactory manner and thank you for your patience & understanding.
Square Enix Support Centre Team