I think that a special incentive should have been offered to people who bought the game at launch. The quality of that game was shit, and they knew it. They released it anyway.
There was special incentive. It was in the form of
months of $0.00/month access to the game, followed by
months of cheaper-than-industry-standard monthly subscription rates, all while improvements were constantly being made to the game. You also don't have to buy the game again. Your character(s) also keeps any progress made. There have been plenty of incentives, and it's not like SE didn't tell us about them. If you chose not to stick around or return to take advantage of them (launched burned a lot of people, you're not alone in that!) while they were offered, that's not SE's fault.
Legacy campaign is both a "thank you for sticking with 1.x" nod,
and (probably more importantly for SE), a "we know 2.0 is probably going to be drastically different from 1.x in ways that you, our current players, may not like, but please don't leave--we'll even keep your subscription rate low" play. Its main intent was not "hay guise give us $30 now so you can have $5 off your monthly sub rate in 2.0!" though it undoubtedly did have the side effect of prompting some people to do exactly that.
If any of the people on the boards feel the slightest way I do, I think that's justified.
Right on, holding a passionate, silly grudge for two+ years about a video game is totally justified.
I was really upset about the legacy program to begin with, because FFXIV should have just been taken offline when they decided that ARR was going to be a thing.
Okay, so let me get this straight... you have a customer base. You release a product that many of them don't like. Some of them do like it. Your great idea is to then alienate your remaining--your
entire--customer base for months, if not years, while in the process depriving yourself of an excellent environment to test ideas and refinements for both current and upcoming projects. You will go far in the world of business.
Instead, they did everything they could to milk MORE money from people to help pay for developing their "second chance".
Yeah, the game sucked at launch, so there is no way that the 1.x players could have been enjoying the game enough that by the time SE wanted to start charging subs again that they would actually be OK with paying
less of a sub than the sub they were expecting to be paying when they got the game in the first place!
Don't get me wrong, I feel sorry for everyone who got didn't get into 1.x beta to see how bad it was and then got "suckered into" buying CE at launch (I'm serious, when I saw pictures of people lining up to buy the game at release, my heart was literally hurting), but get over it, seriously.