DOT DASH DOT
Member
Anyone who is thinking about sending their Vive back for being faulty, in my case stuck blue pixel in the center, be prepared to put in a lot of work to make it happen! It's been unbelievable, getting it in the first place was bad, sending it back is like hell on earth! The amount of chats/emails and phone calls is the stuff of nightmares! It took a very pissed off message to Julia in the end to get anything happening, even after telling her that no one at HTC will sort this out! 4 days later I proved it to be the case. TNT (courier) rang me personally to arrange with basically no details, and a wrong address to pick it up from! Lol. Worst ever experience buying this Vive.