MAJOR NOTE: Just gonna remind again this has
NOTHING TO DO WITH SOFTWARE QUALITY!!! Anyone who tries twisting it into that is just flat out wrong. If they mention poorly-rated games like Bleeding Edge, just point them to Order 1886 or The Tomorrow Children for Sony equivalents.
BOTH companies have plenty of highly-rated 1P games over their respective histories so please, this has
NOTHING to do with game scores or ratings!!!
So Sony just had their much-anticipated PS event on Thursday and, some opinions aside, it's been generally very well-received. It was short yet sweet, featured a lot of content, and closed out with a steady stream of impressive first-party content. However, what was most interesting to me what the type of content they closed the event out with, combined with the brand power of that content, and the frankly insane amount of online engagement metrics and mindshare discussion said content has had even outside of gaming-orientated spaces, and that's made me realize something quite potent in Sony's strategy, and something I feel Microsoft needs to address.
Simply put, Sony are being very strategic in building off 1P momentum with characters and IP that have decades-long histories and rapports with legions of fans around the world, are in very good reputable standing, with proven software development entities behind them and benefiting in most cases from trans-media (as in, multi-media) presence that's helped some of those transcend "mere" gaming spaces.
If you want a clear example of this look no further than SpiderMan. Arguably
THE most popular fictional character in the entire world, regardless of medium, and Sony just so happens to have exclusive access to the best games featuring that character and their universe, made by a studio now synonymous with many as the premier developer of superhero games, Insomniac. And those games, just happen to only be available on their PlayStation platforms, at a time where SpiderMan is also enjoying arguably the most success in terms of superhero films post-Endgame.
Simply put, that power combination of IP, character, legacy, nostalgia and quality is very much real and a rare mixture you only see once every so often in the industry.
Nearly 8 million views in only two days. These are Hollywood blockbuster levels of viewer engagement and mindshare impact, no matter how you frame it.
Ragnarok not doing too bad either with 4.5 million views in a couple of days.
Indeed, the only other video game property I can think of that comes close to the cultural mindshare power of SpiderMan is Mario himself, but we're still talking a pretty sizable gap in those terms (maybe not so much in terms of game sales, but that is not the only factor when I discuss cultural mindshare power). And this is where I bring Xbox into the picture. I'll be frank:
this has NOTHING to do with terms of absolute quality. There are plenty of high-quality, high-scoring Xbox/Microsoft 1P games, especially of recent with releases like FS 2020, Psychonauts 2 and the soon-to-be Forza Horizon 5. However, let's not beat around the bush: Sony has just as many of such games and some of them, such as the aforementioned SpiderMan or God of War, have
vastly more cultural mindshare/brand power than anything Microsoft does, and that's something Microsoft needs to address.
As you can see, Forza Horizon 5 is one of the few MS games with a similar level of cultural mindshare impact, tho I'm not sure how many of the 7.5 million views were within two days' time. As a racing game, it still has the stigma of "just a racing game" to many gamers despite being arguably the best out there.
Before people bring up
"But Minecraft!" or
"But Sea of Thieves!", let me frame this by responding that the former, by and large, is neither seen by the majority as an "Xbox" or Microsoft branded property, nor are games like Minecraft genuinely shaping the larger meta of gaming discussion within the community or among the larger mainstream audiences. As for Sea of Thieves, well it is definitely a fine quality title these days and very popular on Steam, but it's not within the sphere of a Minecraft, and you'll never see a game like it really shaping meta industry discussion or competing for cultural mindshare with a Mario, God of War, or SpiderMan. Let's just be realistic on that and, again, it's nothing to do inherently with measurable quality in any of what is being discussed here.
So why is it a problem longer term for Microsoft if they persist in lacking such characters or IP that are strongly associated with the Xbox brand? Well, simple: we can see a
direct correlation in how Sony having characters and brands like SpiderMan, God of War, Uncharted, TLOU etc. benefits to growth and persistent presence of the PlayStation brand globally. They are even now seemingly building their own gaming equivalent of the MCU film universe, which could be a perfect timing if in case the actual superhero film bubble starts to shrink, but tastes for high-quality superhero content stays or even grows. All of this not only benefits Sony obviously, but also their third-party partners, because a persistently healthy and highly-sized PlayStation brand means a large and health platform ecosystem for third-parties to thrive in, whether that means game sales, DLC/MTX sales or even subscription content models.
Many would argue that Microsoft's most popular character is Master Chief, with the Halo brand being synonymous with Xbox. This is likely true, but it's also true that
Master Chief has lost a good deal of his brand power over the years thanks to scattershot quality in multiple post-Bungie Halo releases handled by 343i. This has diminished the brand's selling power as well as cultural mindshare footprint, in the face of competitors not just from Sony, but also Nintendo (the games don't need to be FPS to be competitive in this context), Activision, EA etc. And long-term,
THAT MATTERS, because it contributes to acting as a limiting factor for Xbox brand growth REGARDLESS if it's console sales, or services like GamePass which are still largely being fueled by the
Xbox fanbase.
And now that leads us to the big question: what can Microsoft do to address this shortcoming? Well, as textbook or a meme this may sound as a response, ultimately it is true: while games like Flight Sim and Forza are arguably among the best of their kind, the reason they do not sway the larger meta and mindshare is because they ultimately feature...
inanimate objects. Inanimate objects that lack any type of human element to them, either in terms of being actual, clearly unique/distinct character designs (with stories/worlds to go along with them), or human-like anthropomorphic/cyborg/robot-style characters where the same holds true. One of the biggest reasons Master Chief is Microsoft's most recognizable character brand is because he has a human-like presence, and was established with a strong sci-fi universe and great stories. Unfortunately, that has been compromised thanks to 343i, and the fact his helmet provides very little to no chances of the player to emotively connect with the character through their eyes and facial expressions, is a massive limiting factor.
What Microsoft needs
ARE more games with
distinctively unique, timeless character designs and either powerful story narratives, lore-dense worlds (in both written/oral myth and visual design) or (preferably) both, that can allow players to personally connect and relate with the avatars they control on a human-like level. Even better if they can pull in doing this with a character that already has some type of established legacy and rapport with audiences at large transcending gaming exclusively, similar to what Sony and Insomniac have pulled off with SpiderMan (this is
NOT me advocating for Microsoft to acquire a developer/publisher like WB Games, btw, or even saying they need to license rights to a comic book character to do this. However, those are options available to them if they feel they are worth doing).
Because it's not
JUST about the hardware or
JUST about the services, or even
JUST about the quality of the content, all three of which we can say Microsoft have either generally excelled in or have begun to show serious improvements in over the past few years. Ultimately, those things won't do much if that content doesn't have powerful enough brand power, or lacks characters, worlds and/or stories that can emotionally resonate with players through conveying strong human-like designs/avatars, narratives and qualities. That, combined with masterful marketing, are
THE two biggest factors in building up strong cultural mindshare and,
if you can dominate the cultural mindshare, you dominate the money, especially if the other things are persistently high-quality.
This is something Sony are demonstrating they understand. It's even something Nintendo are starting to show they understand given the push for Nintendo properties outside of gaming, like the Universal theme park project. It is, however, something I feel Microsoft has
NOT demonstrated they understand, and maybe their roots and dominant presence as a business software company are to "blame" here. In any case, it's something I hope they at least realize internally, and are looking to address with their upcoming projects and industry-related moves, because if they fail to do so they will never gain the type of market brand growth they obviously desire, and will definitely not gain the cultural mindshare that would massively benefit the brand's pursuit to larger wealth.
But anyway, I'm interested how the rest of you feel on this? Do you agree with my general point here, or disagree? Do you think this is a pressing subject for Microsoft to take into consideration, or is it just a bunch of hot air over nothing? Sound off and let's have a discussion on it.