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WOW OMG: Steam is refunding No Man's Sky even if you played more then 2 hours
- Thread starter Tony Iron Man Stark
- Start date
VlaudTheImpaler
tl;dr
Digital?
Physical. Dropped it off at an Amazon locker
Jacksinthe
Banned
Well what else are you supposed to do if your favorite game is rendered unplayable due to bugs and crashes? Cut the man some slack. This is really hard in him.
/s
Rodney McKay
Member
Steam refund didn't work for me and I've played a little over 2 hours.
I do kinda like the game, but I felt like the game will be more complete at a later date, so if I'd have gotten the refund I would have rebought it eventually.
I do kinda like the game, but I felt like the game will be more complete at a later date, so if I'd have gotten the refund I would have rebought it eventually.
Emperor_Uriel
Member
Playtime?
I've had so many crashes I feel like I might be entitled to a refund, but I enjoyed the game and still boot it up to see cool stuff, so I feel it would be morally wrong.
I fundamentally got the majority of the enjoyment I was expecting out of it, so I can complain about bugs but can't say I didn't get my money's worth imo.
I fundamentally got the majority of the enjoyment I was expecting out of it, so I can complain about bugs but can't say I didn't get my money's worth imo.
Just out of interest, do you have many other refunds logged? I imagine they are less likely to process refunds for people who do it all the time than those who do it sparingly.
Curious about this as well. If they do this on digital, Amazon may be the place I buy all my games from now on.
Based on this thread and others they seem to have the most consumer friendly return policy.
I always knew they did for physical products but if this extends to digital, checkmate Amazon, you win, you beat me, you get all my gaming money.
lol.
Maybe the poster thinks the wealth will trickle down?
Novel Mike
Member
Try again, I just did it a few days ago just tried it again when I saw this topic an hour or two ago and it worked.
Thanks for that steam.
9 hours.
ConfusedOwl
Neo Member
I went through PSN live chat and got a refund quick and painlessly. First time I've had to do this for a game and hopefully the last.
panda-zebra
Member
Where does one access PSN live chat? Is it US only and in office hours or is it something I'd be able to access in the UK?
I really wanted to like this game, now I just hate myself for wanting it so bad and quickly that I paid the download tax and spent fifty fucking quid on it.
Spaaaaaaaaace
Member
Just got my refund over PSN, it was actually very quick. Now to purchase Inside.
I love how a lot of people are all "50 hours is too long!!!" when the average product has at least a year warranty if it doesn't work or doesn't match what was advertised.
If I buy a pair of hiking boots and water starts leaking in after half a year, I can take it back to the store and get a refund.
If my fridge breaks down after 9 months, I can take it back and get a refund. If is says it does X and it doesn't do it then I'm entitled to a refund.
50 hours is nothing in comparison. PS3 owners couldn't play Skyrim and Fallout after 50 hours, those owners should be entitled to a refund.
These loser fanboys acting like it's their own money that goes to these refunds.
If I buy a pair of hiking boots and water starts leaking in after half a year, I can take it back to the store and get a refund.
If my fridge breaks down after 9 months, I can take it back and get a refund. If is says it does X and it doesn't do it then I'm entitled to a refund.
50 hours is nothing in comparison. PS3 owners couldn't play Skyrim and Fallout after 50 hours, those owners should be entitled to a refund.
These loser fanboys acting like it's their own money that goes to these refunds.
VlaudTheImpaler
tl;dr
It's good that you enjoyed your time with the game and I mean that but I guess you should ask yourself if this is how you want games to launch? I mean, are you ok with games being filled with bugs and crashes? Do you think that by settling and being ok with it is enabling other developers to get the idea that they can do the same because they see that this is what consumers will put up with now? I'm not coming at you or anything lol. Just food for thought.
FloatingDivider
Member
One, I refunded a game I accidentally bought the wrong edition of. I wanted the goty and bought the normal. I purchased the goty as a gift and refunded the regular one. That doesn't seem like excessive to me.
tauroxd
Member
But the game doesn't finish at 50 hours, you have so much to do after that... How can you defend that you can't complete or play something that you are not done with... The game didn't finish or he didn't have enoug of it, he just wasn't able to play it anymore.
It is like you go to a 3 hour movie but at the 2 hour mark the projector dies and when you ask for a refund the cinema tells you that no, you watched at least 2 hours, you got yout money's worth... That's just wrong and stupid, you didn't decided to exit the cinema, the projector died and didn't let you see the rest of it.
Mass_Pincup
Banned
Just went to check Steam Spy and wow... The owners for No Man's Sky dropped almost 20,000 from August 24-25.
Just in a day at that.
Clear
CliffyB's Cock Holster
I understand there's a bit of a demented witch-hunt going on, where everything gets massively overblown and exaggerated. Which is why I've received so many abusive replies for having the temerity to offer a dissenting opinion. Shame on me for my thought crime!
J
Jpop
Unconfirmed Member
Someone Luigis mansion gif with Sean's face on money or something Luigi is sucking up.
protomouse
Member
OT but dear God, I cringed so hard reading this. Feel almost sorry for the guy having to parrot this stuff.
VlaudTheImpaler
tl;dr
Maybe it would help to bring that up when you ask for a refund? You could even give a link to the law or something, I think it was posted on the previous page or the one before that.
draughn101
Member
Nice, what'd you put as your reasoning? Did you request cash back or steam credit?
Transistor
Banned
I just requested a refund from Sony with a link to the .government website outlining the law.
Agreed, sorry, was just curious!
Oh boy. Next you'll invoke Hitler before climbing up on your cross. Just to complete all the right notes.
GiantBreadbug
Member
It is fuckin hilariously demented tho lol
Like I know gamers love bandwagoning on others' (sometimes totally valid) criticisms, but this is something else.
GamingOblivion
Banned
Sony let me refund the game as long as I explained why. I wrote a book lol
VlaudTheImpaler
tl;dr
I mean, by the tone of your replies it would seem like you are the one trying to find the witch in us...
I sink like a rock btw and that spot on my inner thigh is a mole...
If you're persistent and honest about your intentions, they really have no reason to turn you away. I've gotten refunds for games before the Steam system was ever in place. Just don't abuse the system, or be abusive towards people.
Mass_Pincup
Banned
Piston Hyundai
Member
Recover from what, exactly? Making millions of dollars as people all across the world play their game?
Regardless of the backlash this game has had, I can't imagine anyone at Hello sees NMS as anything but a success.
Clear
CliffyB's Cock Holster
You're the one who just Godwinned this thread, not me pal.
How else would you choose to characterize the current shit-storm surrounding all things NMS? Witch-hunt seemed apt.
I put cash but it was a partial purchase of CC and steam wallet (more wallet than cash). So it's being refunded as both.
For reasoning I just wrote a paragraph that I understood I was past the playtime, but that it had widespread technical issues as well as felt it was misrepresented (I won't go for as to claim it was misadvertised, as I think that goes a little far).
Contact them directly.
Emperor_Uriel
Member
We've unwittingly proven that a new IP can become one of the best selling launches ever purely through false advertising and clever misdirection.
You can't really blame people for wanting to go the extra mile to ensure this doesn't become a trend.
Jacksinthe
Banned
You didn't just offer an opinion, you called people infants. What did you expect when you waltz in here attacking people for wanting a refund for a defective product?
And what is overblown about a crash log literally FILLED with the game crashing every 20 minutes? This ain't a crash once in a while and even if the crash frequency was once in a great while, if it can be recreated with success, that's a problem.
In what world do you live in where crashes every 20 minutes are normal behaviour for an application?
I don't know, I can't hear you from up on your cross we've nailed you to for your thought crimes. Sorry. Speak up. Martyrs like you need to be loud.