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WOW OMG: Steam is refunding No Man's Sky even if you played more then 2 hours
- Thread starter Tony Iron Man Stark
- Start date
Dusktildawn48
Member
put my request on steam about an hour and a half ago, should i know by now if it went through?
TheLostBigBoss
Banned
Or you know he could have just fucking said that instead of having pages and pages of responses where everyone is assuming he trudged through fifty hours of constant crashing (somehow still having the patience and playing for 50+ hours), instead of playing for a decent amount of time and then having the game become unplayable after a set period of time.
Lmao this is what it feels like people are saying.
fvng
Member
Are you twelve? Grow up. Don't rope me into conversations that have nothing to do with me
Tony Iron Man Stark
Banned
Buying the physical LE of this from Amazon and opening it is probably my biggest gaming purchase regret this generation. For once opting to go physical over digital has screwed me
Good luck to everyone!
Good News. You can get Amazon to side with you even if you bought the LE Physical copy!
VlaudTheImpaler
tl;dr
Buying the physical LE of this from Amazon and opening it is probably my biggest gaming purchase regret this generation. For once opting to go physical over digital has screwed me
Good luck to everyone!
You can't get a refund for that? I know that people are getting refunds for the physical non LE versions.
Maybe you could get lucky selling it on E-bay or something? Or you could try the buy sell trade thread here. Although, that wont have as much of an impact for HG if you where wanting to send a message with a refund. :/ At least you could recoup some of the cost though.
EDIT: Just saw this,
Awesome! Good guy Amazon!
I skimmed the last several pages of the thread and didn't see anything, and Amazon link in the op just took me to the main Amazon CS page, what did I miss? I'm intrigued, but since I redeemed the code in the box I don't know that I would feel right making Amazon take that hit, will probably just try to sell it and recoup some of my costs.
I so rarely ever pre-order anything too
. This whole thing has bummed me out so bad. Never again.
I skimmed the last several pages of the thread and didn't see anything, and Amazon link in the op just took me to the main Amazon CS page, what did I miss? I'm intrigued, but since I redeemed the code in the box I don't know that I would feel right making Amazon take that hit, will probably just try to sell it and recoup some of my costs.
I so rarely ever pre-order anything too
I just requested refund, put in some information regarding the issue, and it printed a label for me.
Just write in you feel lied to and cold.
Tony Iron Man Stark
Banned
I skimmed the last several pages of the thread and didn't see anything, and Amazon link in the op just took me to the main Amazon CS page, what did I miss? I'm intrigued, but since I redeemed the code in the box I don't know that I would feel right making Amazon take that hit, will probably just try to sell it and recoup some of my costs.
I so rarely ever pre-order anything too
Amazon is anything like Steam, then it would be the developers of No Man's Sky that takes a hit, not Amazon. So go get your money back.
Because it'd be bad customer service to deny every request and in some countries it's the law which they cannot break.
VlaudTheImpaler
tl;dr
Bro, The explanation is on the first flipping page of the thread, post 29.
You only have to read to 29 posts on the first page to answer the question before you make posts that just waste everyone's time and make you look... bad to put it nicely.
You don't even need to read that much if you just followed the post in the OP which is where I am guessing most are coming across it.
Like here on the first page?
or here?
or here?
or here?
Because they sell lots of other games and hassle-free refunds means happy customers that buy with confidence? I doubt it's a strict exception regarding NMS, they have processed all kinds of refunds for other games outside of the two-hour mark, sometimes out of goodwill, sometimes because the account doesn't refund very often etc.
Same goes for Amazon, the odd refund to a customer that buys practically everything from you because its convenient and largely hassle-free means nothing when their account is worth hundreds of pounds per year over decades.
If you view the account in terms of longevity (some Steam or Amazon accounts must be quite long in the tooth by now), a refund is minuscule compared to losing a loyal account. It's why eBay comes down hard on the side of buyers for good or ill too.
In some countries consumer law regarding distance/online selling is stronger than others too.
texhnolyze
Banned
CaviarMeths
Member
What a shit thread.
Guy gets a refund for a game that crashes constantly, rendering it almost entirely unplayable, and 200 people jump on him and call him scum because he managed to get 50 hours out of it before the crashes.
You're better than this, GAF.
Guy gets a refund for a game that crashes constantly, rendering it almost entirely unplayable, and 200 people jump on him and call him scum because he managed to get 50 hours out of it before the crashes.
You're better than this, GAF.
VlaudTheImpaler
tl;dr
Should just add this along with the Consumer rights link with every ones refund requests honestly.
EDIT: Oh man, the song that came on after that one is perfectly apt right now lol. https://www.youtube.com/watch?v=kyXz6eMCj2k
Man would that be awesome if everyone who wanted answers and are getting refunds started tweeting that at HG. I wonder how much of an impact that would have lol.
Shpeshal Nick
aka Collingwood
Every time this happens, I hope that the next big console exclusive doesn't suffer from similar overhype.
But who am I kidding, I'm just going to pray for Geurilla Games in advance.
But who am I kidding, I'm just going to pray for Geurilla Games in advance.
FlammableAce
Member
Do you have the consumer rights link? I have been knocked back twice with 3 hours playtime
VlaudTheImpaler
tl;dr
Here you go bro.
http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Don't forget to post the song I linked in my EDIT in your request either.
Dusktildawn48
Member
Yipee! Got my refund from steam!
How many hours of playtime ?
Air Zombie Meat
Member
Interesting, think I might try to go for a refund on psn. Played about 8 hours and don't plan on playing anymore. Game is an overhyped tech demo and crashes all the time. Would see at least a couple of crashes every time I played it.
Dusktildawn48
Member
Um, 4 i believe.
I'd definitely lead with 'crashes all the time' over 'overhyped tech demo' when filling out the 'why' bit
I got my refund from PSN customer support a couple nights ago.
50+ hours of playtime.
Not surprised to see Steam doing the same thing.
edit: Since nobody wants to read threads anymore:
Come on this is so wrong... 50 hours!? You enjoyed the game at this point give the devs a chance to fix it.
Air Zombie Meat
Member
I'd definitely lead with 'crashes all the time' over 'overhyped tech demo' when filling out the 'why' bit
Yeah was going to. They aren't going to refund something just because I dislike it but I think the crashes are a valid excuse. Hellos fault for putting out the game in this state.
Back in my day, people would rent a game for five-seven days and if they didn't like it break it so they could get that sweet $1-7 back.
Necromanti
Member
The game is also on PC.
Air Zombie Meat
Member
Why do that when they could just rebuy it when\if they fix it. They don't have the best track record with delivering promises so some skepticism is warranted.
Sony just marketed the game, I don't get comments like these.
LoveCake
Member
I wonder if the snowball effect is taking hold and now they are starting to deny refunds?
I wonder what the costs would be if Sony/Hello just recalled the game? (looking at it, the game was dev and pub by Hello)
E3: How No Man's Sky took on the games industry - and won < from June 2014.
I don't know, but I doubt Hello has the funds to cover any refunds if they are that small a company, where does the blame lay though, who was hyping the game, were Sony taking what Hello were saying out of context?
I know what I have put above is slightly off topic (I apologize) but could this be a game-changer (no pun intended) for the industry?
I wonder what the costs would be if Sony/Hello just recalled the game? (looking at it, the game was dev and pub by Hello)
E3: How No Man's Sky took on the games industry - and won < from June 2014.
I don't know, but I doubt Hello has the funds to cover any refunds if they are that small a company, where does the blame lay though, who was hyping the game, were Sony taking what Hello were saying out of context?
I know what I have put above is slightly off topic (I apologize) but could this be a game-changer (no pun intended) for the industry?
Veggy
Member
How?! I have less than 3 hours and steam refuses to refund it even though I have never had anything refunded from them before after all these years
Please describe what you did!
At least read further through his posts before implying it's like stealing.
so yo didn't even read the OP. good job
since when is it ok to attack people here and accuse them of stealing or scamming?