MarineMountie
Member
Which is bullshit because they gave me a refund. Keep trying? Might just depend on what customer service guy you get.
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WOW OMG: Steam is refunding No Man's Sky even if you played more then 2 hours
- Thread starter Tony Iron Man Stark
- Start date
Which is bullshit because they gave me a refund. Keep trying? Might just depend on what customer service guy you get.
LookAtMeGo
Member
Thats what I got too. Ill prolly try again
QisTopTier
XisBannedTier
The straw that broke the camels back for me even after dealing with constant crashes was the game bugging to the point I could no longer learn recipes for crafting. It would constantly say I have stuff I didn't have yet and I wouldn't get it or reward me with the things you start the game with as new recipes which did nothing as they were not real recipes so they didn't show up. At this point the game literally just became go forward towards the center and there is nothing else for you to do to improve as a player. This was quite some ways in. This shit was frustrating after dealing with the game crashing 5 times straight on loading up I just said fuck it
So you didn't reach the point on page 1 where he said that it started to crash constantly, becoming unable to continue towards an ending at that point?
Feels like you dived in to make accusations without even reading the first page. Not sure how asking for a refund, showing proof of faulty product, and a seller then agreeing that you should have one, makes you anything like a thief. That's just weird.
Not Spaceghost
Spaceghost
Really?
I've only requested a steam refund once and it's definitely not automated from my experience. A person reviews the info you submit it and they approve or deny it.
It definitely doesn't feel like it's automated.
Dusktildawn48
Member
went to https://help.steampowered.com/en/
then purchase, clicked on no mans sky, clicked refund, and said the game was falsely advertised or something like that.
Got an email saying "Hello dusktildawn48
Your purchase has been refunded by Steam.
We’ve issued the refund to the payment provider. You should see a credit or see the original charge removed from your statement within 14 days."
Hmm, thanks for the responses. When I get home I'll look into this; Amazon has been so incredibly generous for me in terms of giving me credits etc for shipping snafus, condition of used items etc that I kind of feel genuinely bad to even ask for a refund on this considering none of this is their fault lol. I may still just sell it second hand and take a bit of a hit, the Prime 20% discount I got on it's own will probably largely negate any personal losses anyway.
Veggy
Member
All of their replies to me have been the exact same automated message regardless of what I said in the description
JayBabay
Member
The first 2 hours played / 2 weeks owned are automated. It's almost guaranteed that if you pass those two parameters it will approve.
VlaudTheImpaler
tl;dr
First world problems amiright?
Veggy
Member
Did you open a ticket? What did you write for them to give you the refund?
friskykillface
Banned
50 hours of playtime and still got a refund, wow , that's just crazy
Under 2 hours I'd understand but if you play for more than 5 hours , I'd say no
Under 2 hours I'd understand but if you play for more than 5 hours , I'd say no
I skimmed the last several pages of the thread and didn't see anything, and Amazon link in the op just took me to the main Amazon CS page, what did I miss? I'm intrigued, but since I redeemed the code in the box I don't know that I would feel right making Amazon take that hit, will probably just try to sell it and recoup some of my costs.
I so rarely ever pre-order anything too. This whole thing has bummed me out so bad. Never again.
Yeah, I did get a refund for an opened game from Amazon once.
Fallout New Vegas. 360. Some bug in the game, and at launch it was just rotten with them, ate my saves at 25-30 hours played. ALL my saves broke. No idea why. I was so angry, and spend so much with Amazon, I thought I'd try my luck. Refund approved.
Rebought the game from them on PC 6 months later when they fixed the damn thing, so no harm no foul. But I do hope that they would make pubs eat these things instead of taking the hit themselves.
Didn't the guy's saves break? Regardless of hours played, I'd say that's justification. It reeks of bad QA, and these companies have to make sure their save system is rock solid, because it pretty much breaks their product otherwise.
Wow, out of curiosity I looked at the trade in value for the PS4 version at Gamestop and it's $17 which is pretty shockingly low for this recent of a major release/seller. I'll have to swing by the one next to my work tomorrow, wonder if they're sitting on stacks of these already.
This. I'm surprised they're actually still allowed to run the trailer. The UI being completed different should've been the first clue that maybe this footage isn't representative of the final game.
Bought this game twice and still enjoy it, but thinking about returning the LE to Amazon. Never opened it and after the ship breaking to game, never bothered with touching that version. Not going to ask for a refund on the digital copy, but will get my 80 bucks back for the physical.
QisTopTier
XisBannedTier
Exactly most issues with the game pop up around 10+ hours depending on of you move forward into space. It only snowballs overtime
What do you say if it starts frequently crashing and being unplayable after 50h?
Sun Bather
Member
If my game stopped working, I would ask for a refund, no matter if I played it for 5 minutes or 50 hours. I would like to be able to keep playing the game I bought.
Read post #29. It started to crash regularly at that point and the error log is pretty damning proof. Having had the same thing with a couple of Bethesda's games, I think it's perfectly fine to ask for a refund at that point if you are suddenly frustratingly unable to continue/complete the game. Sony evidently agreed.
Don't know why you linked this, I saw the picture of his crash logs.
You right about this... we all love gaming as a hobby/entertainment, out of respect for all the people who worked on the game not just Sean Murray and 50 hours of playtime... I am "suggesting" to give them a chance to improve the game. Just something to think about if you don't care then get a refund.
QisTopTier
XisBannedTier
He can just buy the game again if he feels like they fixed things and it is worth it. Right now he feels ripped off and didn't get what he thought he payed for. People go to court over shit like this, a refund is nothing.
gunslikewhoa
Member
Just got a PSN refund. Ten minute wait, then about three minutes in chat. I pre-ordered and played a few hours around launch. I was really, really disappointed with it but never would have considered a refund until seeing this thread, so thanks!
Hopefully, I've finally learned my fucking lesson regarding day one purchases of single player games.
Hopefully, I've finally learned my fucking lesson regarding day one purchases of single player games.
so we should accept broken games because someday they'll probably/maybe/presumably will get fixed?
I don't know much about HelloGames or if they can fix their game in a short amount of time but this a very dangerous attitude towards your rights as a consumer.
Sun Bather
Member
Out of respect for the people who worked on it. Fucking lol. Why are gamers so emotionally attached to the developers and industry. If I bought any other product, that stopped working after using it for a week or two, I would ask for a refund. If they fix the problem, I could always re-buy it later. Don't care about who made it, or how many worked on it, or if they were owned by a big corporation or not. If they delivered a shit product that doesn't work, I will want a refund.
Dusktildawn48
Member
Edited my post about what I said. But basically said the previews on steam were filled with bs that didn't represent the game
Did they ask anything in particular? Two people I talked to said no refund available
bobawesome
Member
React now, read later.
I mean it sucks but no it's not going to ruin my week over it if that's what you are implying.
Jacksinthe
Banned
This thread is fucking bonkers!
They just asked me if the email and account I was using for the chat was the correct one for the profile, and what day I purchased the game. The rep said this would be a one time courtesy since it goes against the User Agreement that all sales are final. I guess just keep trying?
Dumb question I asked that you answered in previous my bad!
VlaudTheImpaler
tl;dr
It was a joke lol. Because you couldn't get out of the first world... Sigh, I was just trying to lighten the mood.
Veggy
Member
Ah thanks for this, now hopefully I will get a non automated response!
Chobel
Member
So Game Informer published this article: Steam, Amazon, PSN Still Offering Refunds On No Man's Sky Purchases, Almost like they're telling their readers to refund the game lol.
gunslikewhoa
Member
The only questions asked were to confirm my account info. They didn't ask for any explanation.
Same situation: PSN, four hour playtime, constant crashes. The customer service rep I chatted with told me that normally all sales are final, but "as a gesture of goodwill" he would authorize a one-time exception and grant the refund. I guess it just depends on how generous the rep is feeling.
Tony Iron Man Stark
Banned
HTTP Error 404. The requested resource is not found.
I read the OP. What is more frustrating: accusations in this thread or the crashing constantly in nms?