Been having massive issues this past week or two with my download speeds on Xbox One. Rather than make a whole new topic I figured I would ask here for any advice or ideas. First, some pertinent info...
-Getting download speeds of sub 5mb/s, often times dipping down to 200kb/s. It may occasionally climb up for a short time, 30mb/s here or 100mb/s there but without fail it will dip all the way back down.
-Other areas of Xbox Live work fine. Party chat, online play, navigating the dashboard are all great. Streaming video apps such as Netflix work 100%; streaming Hd video with no buffering.
-While I never got the full speed of my internet service(200mb/s) on the Xbox One in the past; it would generally give me between 100mb/s to 150mb/s. The lowest it had gone prior to this was about 60mb/s.
-Downloads on Steam have been pretty consistent at around 200-230mb/s. Ps4 seems to be about 96mb/s.
-My Xbox One(as well as my Pc and Ps4) are all hooked directly into my router via Ethernet cable.
-I live alone and none of my other devices are connected to the internet when attempting to download via my Xbox One. I have my Pc off(not sleeping) and my Ps4 off(not in rest mode) so there are no background downloads causing issues.
-My NAT is open and before this last week or two everything was fine.
Things I have done to try and diagnose this problem...
-Switch the port my Ethernet cable was connected to.
-Unhooked the Ethernet cable and tried connecting via Wi-Fi to rule out any hardware issues with the Ethernet jack. Got roughly the same speeds within 1mbps or so.
-Multiple hard resets and power cycles of the Xbox, router and Modem.
-Updated the firmware on my router.
-Went through all of the various settings menus on the Xbox and my router with no luck.
-Unhooked the router and connected directly to the modem. Same speeds.
No matter what I did the slow download speeds are always present. This only affects the Xbox One and only just recently. Nothing on my end has changed. That my Pc and Ps4 are downloading just fine leads me to believe the issue lies with Microsoft. Though I have to assume though that there would be a far bigger stink about this if it was affecting more people. Is this a known issue? Are downloads on the One just going slower now due to an influx of new owners? Is there anything I can do or try to maybe fix this? It is unbearable trying to download anything when it is hovering at 400kb/s. Brings me back to the mid 90s...heh.
I live in New Jersey and have Comcast Xfinity Blast Internet 200mb/s. My router is a Netgear Nighthawk X4 r7500v2. Any help or ideas are greatly appreciated. I plan to call Comcast at some point but I assume that they won't be much help since I am having no issues apart from the downloads on Xbox One.
