Having started as a lancer, the first region I was introduced to was Gridania. Here it seems that man is mostly at one with nature and there is talk of the elementals protecting the people of the land, and so on. On the surface it seems to be a harmonic and peaceful co-existence and mutual respect. But as the game progresses, it seems that it certainly not the case.
We learn of how there is tension between humanoid races and the two beast tribes in the region - the Slyphs and the Ixali. The ones who can be "reasoned" with to aid humanity are the good ones, those who are militant about their rights in the forest are bad! This isn't particularly strange for fantasy though, and since the bad guys look more like typical RPG monsters, it's easy to brush it aside as just simplistic themes rather than commentary on how humans aren't entirely in the right here.
But that benefit of the doubt completely evaporates when the Ala Mhigons are introduced. Refugees who are somewhat tolerated in Ul'Ghal, but completely rejected in Gridania. Despite being fellow humans, they are denied a place in the land because "the elementals do not accept them" and hence no one will lend a hand to aid their plight. It is incredibly ironic that as settlers in the region themselves, these other races would turn a blind eye to new "outsiders" when they were once outsiders themselves. But it's also incredibly human, and socially accurate.
As I travel the world to other lands, it becomes increasingly obvious that the game wants to say a lot of things about this fundamental problem - people of different races came to this land to settle and colonize different regions, oppress the beast tribes by viewing them as sub-human, which escalates conflicts into Primal summoning. If it were just this though, it wouldn't really feel all that dark, but the introduction of fringe elements of human society itself sends a lot of these themes into overdrive. There's actual murder, shades of genocide, lots of racism, there's rape, slavery, human trafficking, and I think worst of all, there's this heavy sense of benign neglect throughout the world. Those in a position to change things choose to ignore certain problems because they are not -their- problems or -their- people's problems.
What really hammers this home is that the player is in fact forced to aid not so good people in many quests, and do things which don't quite seem right. There are many shades of grey in the game, and often I find myself wondering why there isn't a better way to do things. The characters outright admit that it is the admiral's fault that the Kobolds are back at war with humans, because the land pact was violated. Yet when they fight back, we have to put them down just because we have to protect ourselves. That's... a much more honest take on the situation that I generally expect from a fantasy RPG.
In the quests during the Little Ala Mhigo segment, some truly disturbing things happen. One of the refugees is raped by a bandit tribe or something, and the other young radicals who were already planning on doing something stupid, decide to fast-track their stupidity to steal the nukes crystals from the nearby beast tribe. Instead of helping the youths wipe out the bandits, the player's mission is to stop them from acquiring the weapons to maintain fragile peace in the region without adding another Primal to the fray. That's not heroic. In many cases, the game seems to favor stability and pragmatism over heroism. Or at least the people in the game favor that. Obviously there's a huge Warrior of Light theme running through the game as well, leading up to increasingly heroic acts, but I think by balancing that with the perspective that the people in the world have different expectations, it grounds the story as one where you can make huge differences in certain things, but you will never be able to change the world itself for the better alone.
It's always been clear that when Yoshi-P took over FFXIV, he was heavily inspired by Matsuno's games like FFT, VS, and FFXII. But I never really expected the depth to actually be there in the story aside from homages and visual aesthetics. I'm really surprised that there's serious effort in painting a land that is flawed, fragile, and filled with frightened people who are paranoid, selfish, and clinging to fragile peace while doing what they think is best for their own interests.