World Transfer Service Guideline
By using the World Transfer Service, you accept and agree to the Square Enix Account Terms of Use, FINAL FANTASY XIV: A Realm Reborn Service Agreement, as well as any stipulations outlined in this guideline. Please be reminded that the World Transfer Service cannot be used without agreeing to these terms.
Conditions for World Transfer
The following conditions must be met in order to transfer a selected character from one World to another:
・You must be the owner of the Square Enix account using this service.
・You must have an active service account for FINAL FANTASY XIV: A Realm Reborn.
・You must be logged out of the game.
・Your character cannot be enlisted in a free company, holding a free company petition, or signed to a free company petition.
・Your character cannot have items for sale on the market.
・Your character cannot have items entrusted to the Calamity Salvager NPC.
・Your character must rehire any retainers carried over from Version 1.0.
・Your character must be logged out outside of any instanced areas.
・You must agree to the terms listed in this guideline.
* By submitting an application for World transfer, you agree to the terms of the World Transfer Service Guideline, as well as all service agreements listed above.
The World Transfer Service cannot be used under the following circumstances:
・You do not possess a valid Square Enix account.
・You have not yet created a character for FINAL FANTASY XIV: A Realm Reborn, and have not transferred a character from Version 1.0.
・Your character has been transferred from Version 1.0, but has not logged into a World since the start of official service for FINAL FANTASY XIV: A Realm Reborn.
・Your character has yet to accept the quest Close to Home.
・Your character is not displayed on the FINAL FANTASY XIV: Mog Station's service account selection screen.
* You are required to log out from FINAL FANTASY XIV: A Realm Reborn before newly created characters are reflected on the FINAL FANTASY XIV: Mog Station. Please note that it may take time for newly created characters to appear after logging out.
・Less than three days have passed since last using the World Transfer Service.
・Less than three days have passed since the character to be transferred has been created.
・Your free trial for the service account to be used has yet to expire, and you have yet to be charged a service fee.
・The service account to be used has been suspended due to a violation of the service agreement or suspicious account access.
■How to Confirm Characters and Service Accounts
1. Proceed to the FINAL FANTASY XIV: Mog Station, and log in using the service account containing the character or characters you wish to transfer.
2. Once you have logged in, your service account status and character information will be displayed.
* In the event you possess multiple service accounts, the option to change service accounts will be available.
* The World Transfer Service cannot be used if your service account has been canceled.
World Transfer Process
・Before beginning the World transfer process, you must first log out o and exit the game client.
・There may be instances where your character cannot be transferred to a specified World.
・Characters cannot be transferred to Worlds with restrictions on character creation.
・Characters cannot be transferred from Legacy Worlds to newly established Worlds at this time.
* An announcement will be made when characters are permitted to transfer from Legacy Worlds to newly established Worlds.
・Characters that own housing on their current World are not eligible for character transfer. Ownership must be relinquished before World transfer is possible.
・In the event the name of your character has already been chosen by another character on the destination World, you will be required to change your character's name upon first logging in.
・In the event the name of your retainer is already being used by another retainer on the destination World, you will be required to change your retainer's name upon first summoning them.
* Although the name of your character may be available at the time of application, multiple applications bearing characters with the same name may necessitate the renaming of your character when using this service.
* It cannot be determined beforehand if your retainers will require name changes.
* Transferred characters may not appear immediately on the character selection screen after processing. Please wait before trying to log in again if your character's information is not immediately available.
Real Money Trading
The World Transfer Service was established to help ensure a more enjoyable gaming experience in FINAL FANTASY XIV: A Realm Reborn. As such, the sale of characters and all other real money trading activities are strictly prohibited. Square Enix cannot be held responsible for any adverse actions that occur as the result of violating the service agreement.
Service Charges
The World Transfer Service is an optional paid service. Please note that aside from the World Transfer Service fee, service accounts that have suspended recurring payments will be charged a service fee when reactivated.
■World Transfer Service Fee
・$18 per transfer
■Service Fees
・Entry 30 days $12.99
・Standard 30 days $1499
* The timing of payments may vary depending on the payment method for your service account.
Reminders
・The World Transfer Service cannot be used when the Square Enix Account Management System or FINAL FANTASY XIV: A Realm Reborn are under maintenance.
・The following information will also be changed in accordance with World transfers:
・Character display on the Lodestone
・Lodestone Character Pages
・Blogs
・News including comments on other players blogs
* Character transfers will not affect followers and players you are following.
* Upon transferring, you will be removed from any free companies linkshells on your original World.
・Character display on the official forum
・Character data transferred to the destination World
・Retainers
・Moogle Letters
・Items including gear and minions.
・Gil
* Please note there is a limit to the amount of gil that can be transferred, and any gill exceeding this limit will be lost.
・Character data that cannot be transferred to the destination World
・Friend Lists
・Blacklists
・Linkshells (You will be removed from the linkshell.)
・Free Companies (You will be removed from the free company)
・Housing
* Ownership must be relinquished before World transfer is made possible
・World Merges and Transfers
With the introduction of the World Transfer Service, there may be cases where players are requested to transfer to other Worlds due to fluctuations in population. We may also consider the splitting or merger of Worlds. Because of this, there may be instances where players who have used the World Transfer Service are requested to move to a different World. Please note that in such cases, applications for World transfers cannot be canceled or refunded.
・Questions relating to individual characters selected for World transfer cannot be answered by the Square Enix Support Center.
・If you should encounter problems when using the World Transfer Service, please contact the Square Enix Support Center. Please note that the Square Enix Support Center cannot assist with certain problems if more than one week has passed since using this service.
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