I don't know if you guys remember, but I had a ton of problems with daytime headset tracking when I got my Vive. (avatarquote)
I tried literally everything.
As a shot in the dark, I found the email address of an engineer at Valve and sent him a detailed message about my issue. He responded within a day and started helping me troubleshoot.
I sent him recorded logs from SteamVR that indicated my base stations were losing track of each other. But it didn't make sense, as my base stations are wired.
A week or so passed and it seemed like we had hit a wall. I thought i was going to sell my Vive. And then it hit me while I was driving home from work.. "I wonder if it has anything to do with that radio tower?"
I sent Alan at Valve a message asking if that could have anything to do with it. He replied saying it'd take a very large radio tower to interfere, but it's possible. I sent him a picture from google maps and showed that I was literally a block from it and its a pretty major radio tower in the town I live in.
It all made sense.
During the day, the radio signal is significantly more powerful to combat solar radiation. At night, it's powered down. My Vive worked fine at night.
The headset lost tracking during the day, but not the controllers. This makes sense because the headset is plugged into power and way more susceptible to RFI.
Alan started telling me about using RFI chokes on my cables. I looked around at what to buy but he told me to wait because he was researching it and would send me something. A couple days later he set up a test scenario and reproduced my problem.
Well, I'll cut to the chase.
He sent me the ferrite toroids and even a second linkbox so I wouldn't lose cable length.
I just tried it out, and guess what!?
IT WORKS!
I am absolutely blown away by the level of customer service I just received.
Bless you, Valve.
Bless you, Alan Yates!