So update on my 1080ti situation...
Recap -- I ordered an EVGA 1080ti when they went on sale on Friday at Newegg. I paid for next day delivery + saturday delivery, and being a Newegg Premiere member, rush processing was free.
I still haven't received my card and the tracking status has not changed from 'Label Created'.
After much back and forth between Newegg customer reps and DMs on Twitter, they are launching an investigation, and opened a claim on my behalf. Nobody knows where the package is. Fedex claims they never received it from the vendor, and Newegg makes some excuse also blaming the warehouse.
I spoke with a manager today and he asked that I give him until Wed to resolve this. I'm not the only one either. I know for a fact on another board I visit that at least 5 of us are in the same boat. All EVGA cards. All Next Day Delivery. I did ask for a refund for the shipping charges, and that was initiated. At this point I'm sitting here playing the wait game. This is ridiculous and brings into question if I'll use Newegg again for a high dollar item in the future.
Recap -- I ordered an EVGA 1080ti when they went on sale on Friday at Newegg. I paid for next day delivery + saturday delivery, and being a Newegg Premiere member, rush processing was free.
I still haven't received my card and the tracking status has not changed from 'Label Created'.
After much back and forth between Newegg customer reps and DMs on Twitter, they are launching an investigation, and opened a claim on my behalf. Nobody knows where the package is. Fedex claims they never received it from the vendor, and Newegg makes some excuse also blaming the warehouse.
I spoke with a manager today and he asked that I give him until Wed to resolve this. I'm not the only one either. I know for a fact on another board I visit that at least 5 of us are in the same boat. All EVGA cards. All Next Day Delivery. I did ask for a refund for the shipping charges, and that was initiated. At this point I'm sitting here playing the wait game. This is ridiculous and brings into question if I'll use Newegg again for a high dollar item in the future.