DS4 is great controller + majority of people prefer symmetrical stick placement.
And DS4 quality is also good, even my launch controller pair from 2013 worked perfectly after +6000h of gaming, rubber surface were only little bit "polished".
I just dont believe there were real problems other than people whom play like apes.

(many claimed all launch controllers were bad, which clearly isnt the case)
Only cases I have seen irl were NHL/CoD gamers, whom almost always have anger management issues and they smashed their controllers, used lot of force(things dont happen any faster with using fuck tons of force vs using tiny amount of precise force) and did some weird shit like pushing sticks with fingernails = same as using knife basically.
Maybe dualsense is more idiot proof then, because there are always people whom have really bad motoric control and they would kill a dog/cat by petting them because they dont know how to be sensitive.
I have seen even gamecube and ps2 sticks raped by some mad gamers, so there is always user error to be considered.
Now if they would break in normal gaming(precise + only necessary force used) that would be different case.
But all cant be calm minded always I guess