Please mail the following materials:
1) The CD Case. If the CD case is also missing please send in the manual in its place. If you have the manual or the CD case, then you DO NOT need to send us the CD. If you do not have the CD case or manual, then the CD itself can be sent in. In this case please package the CD carefully; we are not responsible for any damage occurring from mailing the CD to us.
2) A $10 US dollar money order payable to Blizzard Entertainment is required for each CD-Key to cover processing costs; no personal check or cash will be accepted. If it has been less than 90 days since you have purchased the game and you include a copy of the sales receipt showing the purchase date within 90 days, the $10 fee will be waived.
There will be no charge to replace your CD-Key as long as you send in the original CD case with the original CD-Key sticker attached to it. The $10 money order requirement is waived if the requested case with original key is provided. You will need to mail in the CD case for the replacement CD-Key to the PO Box listed above in these circumstances. All other submissions will require the money order for the processing fee.
3) A completed Replacement Packing Form (found here:
http://us.blizzard.com/support/article.xml?articleId=24683.)
Please send all necessary materials to the following address:
CD-Key Replacement
Blizzard Entertainment
P.O.Box18979
Irvine, CA 92623
