User 479360
Banned
theres nothing broken with them. Just wiggly from being the wrong size.
Okay. Thanks.
I talked to support last night and the guy seemed a bit clueless. He didn't know both controllers are new models, and recommended having them replaced.
I'm now talking to someone else for peace of mind, and he said that it's normal for new controllers needing to be worked in like action figures. He apparently checked some at the office.