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[MegalonJJ]

The incompetence resulting in such a broken game is truly perplexing.

In the context of what Bungie did for Live with Halo 2 and then the symbiotic relationship of Halo 3 and Live pretty much sold the entire concept.

I don't know if it's sheer arrogance from Microsoft bean counters or 343i execs, but thinking it would be fine to release it as is, is awful. They're destroying their number one IP; what helped establish the original Xbox and Live. Really do wonder what happened?

And then the gall to parade around the new Halo 5 features whilst happily selling broken software. I know it's a business but it just seems so shameless.

The situation is made worse when the game is being marketed on tv, in cinemas and online with "We will rock you" trailers. Disgraceful.

The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end

This is a part of the problem. You're paying for the game and online service and you're content to do so for something that does not work? I don't know what to say.

 

[RichyDevil]

I'm just tired of the lies. Enough lies.

"We've been working around the clock" is a flat out lie.

 

[JayEH]

Okay, seriously. Stop perpetuating this myth as fact when none of us know next to nothing about what actually happens at 343i.

343i and Microsoft releasing horrendously broken products knowing full well how broken they are is more ludicrous to believe than the Loch Ness Monster.

People make mistakes, period. End of story. Does it suck that we have to live with it? Hell yeah, it is. Do they need to own up to their mistakes? You bet your ass.

Are they completely and utterly devoid of all sense? Fuck no.

It's more than likely that someone fucked up big time and no one realized it until it was too late, or even that the division of each part to different companies ended up being as disastrous as we're seeing now.

Things happen. Erecting mountainous conspiracies simply to justify your anger is stupid.

This isn't ridiculous considering I've heard stories from a couple of people in QA. They will point out bugs, the bugs get ignored, games comes out, public complains about bugs, higher ups go down to QA and say that they didn't find bugs, QA shows them the bugs list, higher ups look for someone else to blame.

So no it isn't stupid, things like this happen sometimes. Maybe this isn't what happened with this game but let's not pretend that a massive corporation wouldn't try to screw over a customer if they had the chance.

 

[Bacon]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

We aren't entitled to a working product at launch? Good to know.

 

[matrixman92]

I actually really hope they dont release the halo 5 beta early. If anything, delay that shit until MCC is fixed.

 

[JayEH]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

This post is why games keep getting released in broken states.

 

[Seventy70]

We aren't entitled to a working product at launch? Good to know.

I can't believe those words come out of people's mouths. They act like 343i is doing this for free.
MCC situation is worse than what happened with Driveclub. Come at me, shills.

 

[nhlducks35]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

 

[BRocknRolla]

I've been more than willing to give 343 time to work out this game's issues... But this has gotten ridiculous.

I actually just filed a refund with Amazon. I don't think I've ever done that for a game. Very sad that it was a Halo title that got me there.

 

[Dead Man Typing]

Halo Reach launched and didn't have a single patch for its first year. No day one title update, no stability updates, nothing. They built a finished game and pressed it to a disc. How often does that happen now? It wasn't very common then either.

Been trying for the last 40 minutes to get into a match on various playlists - Your connection to the host has failed, please try again.

Every time

 

[Miles Quaritch]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

The damn game is broken, I see no reason why people shouldn't complain.

 

[joeygreco1985]

Weeks? Go fuck yourself, 343.

 

[Brazil]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

Not only do you bend over and take it, you go out of your way to berate those that value their position as paying consumers.

Congratulations!

 

[killer rin]

While our team works on continual improvements and towards solutions, my commitment to you is that we will take care of all owners of Halo: The Master Chief Collection. Our primary and continued focus is first on fixing the issues at hand. Once we’ve done that, we will detail how we will make this right with our fans.

So we're getting free stuff once its fixed.

 

[GnawtyDog]

BF4 doesn't hold a legacy to Halo's multiplayer.

Wait what? Ohhh you mean consoles.. ohh sure.....

There is something called Battlefield 2 on PC though....
---------------------------------------------------------------------
Sad to see. Plenty of post voicing the same opinion I have on the issue. I only hope they do right by those who bought the game when the fixes finally arrive.

 

[7DollarHagane]

This isn't ridiculous considering I've heard stories from a couple of people in QA. They will point out bugs, the bugs get ignored, games comes out, public complains about bugs, higher ups go down to QA and say that they didn't find bugs, QA shows them the bugs list, higher ups look for someone else to blame.

So no it isn't stupid, things like this happen sometimes. Maybe this isn't what happened with this game but let's not pretend that a massive corporation wouldn't try to screw over a customer if they had the chance.

Right - especially when the QA teams are percieved as the lower tier or lesser members of a team, their voices are easily ignored in the face of pressure to hit a release date.

I'm sure lots of people there knew the game wasn't going to work on release but they were powerless to do anything about it.

Blame the management, the people who were likely presented with those issues and said "we'll fix it later, marketing is focusing on this game for this date".

What will be really telling is if the Halo 5 beta ISN'T delayed and it will be obvious that 343 was not dedicating all their resources to fixing this and that the issues were known and deemed acceptable. Because Halo 5 is the bigger, more important title that they can't afford to delay.

But if they actually are diverting all resource to fixing MCC I don't see how they complete the Halo 5 beta and have it ready at the same time.

Anyway this is a load of horseshit that they can't get matchmaking going on a collection of old games and need weeks, not days to fix it.

How is their "internal testing" so fully and completely incompetent that none of these major issues were found? The game has hard lock and crash issues!

 

[Seventy70]

So we're getting free stuff once its "fixed".

ftfy

 

[Ninja Scooter]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

Can you see what Phil Spencer had for lunch from there?

 

[VincentMatts]

So we're getting free stuff once its fixed.

Id rather they gave me my money back.

For me its now official, im calling support and asking for a refund.

 

[Zareka]

weeks

lol

I get that it takes time to fix this stuff. It may very well take them weeks. It won't be easy. But...the game shouldn't have launched like this in the first place. I still can't believe how much of a disaster this is. Halo, of all things!

I'm glad this game was a gift or it'd have been returned ages ago. God damn it, publishers. When will you ever learn?

 

[MormaPope]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

From the same user that brought us:

Okay can all the drama queens and doom and gloomers please take some ritalin and find something else to occupy your time while being hopelessly disappointed? I know everyone feels the need to play the outspoken victim and to make your proclamations about how this is the end of 343 and halo and tiny tim, but really youve become a sad broken record. A tear has been brought to my eye even.

I think we all get it by now though - even 343 - that you have been deceived by diabolical schemers. Yes yes very dramatic. Your voice has been heard. The rent is too damn high. Now go outside and take a deep breath. If the worst thing that ever happens to you in life is paying 60 bucks for a broken game you will make it through these hard and difficult times. I should know: I bought the game too.
=)

If I had to guess, you're more angry and filled with angst over scornful posts about "The Precious" than the people being vocal about this terrible launch.

 

[7DollarHagane]

From the same user that brought us:



If I had to guess, you're more angry and filled with angst over scornful posts about "The Precious" than the people being vocal about this terrible launch.

These posts read like one of the middle managers I said probably voted to ignore the problems and launch the game.

I wonder if the mods are doing any research on possible astroturfing with this one. Of course, it's probably just a troll having some fun.

 

[DirgeExtinction]

Damn, so both Sony and Microsoft released a game that has "broken" (for lack of a better word) multiplayer. It seems like some Halo fans are taking this better than some Driveclub owners(or now ex-owners).

 

[AgentOtaku]

The MP does work for some with no problems. Now the single player bugs like halo 2 not saving is inexcusable IMO.

This particularly sucks balls too when playing Heroic or Legendary, as the length of the levels pretty much double.
I spent a couple hours a some missions knowing I just couldn't save an quit and in a family household, it ain't copecetic to tie up the tv like that. Suspend/Resume did help tho...

 

[Gnome Scat]

Can't wait until Halo: The Master Chief Collection Remastered One Year Anniversary Day One Edition because the remastered servers will surely work.

 

[ALLseeingEYE]

There is a bigger problem at hand here. Apparently the reason why this game and Assasins Creed Unity were broken is because the environment they are testing the games on is not the same one we have. This is a HUGE problem, it could affect all future releases. I don't understand how you make the decision to test in one environment and release in another. It doesn't make sense.

This is the same for every game with online features, ever. It's also the same reason that online games will likely, till the end of time, always have blunders like this.

The only way you can test a live environment, is to test it in the live environment. Every game is initially tested in the development environment. I imagine the only way to have a high chance of a smooth online launch is to do a Beta test. This game, having used like 5-7 different game engines, was always just insanely ambitious. I honestly would have been stunned if it released smoothly.

But yeah, I hope they get everyone up and running soon. This game is amazing when it's working. I'm lucky it has gotten a lot better for me, but I feel bad for those who can't even get into a match right now.

 

[Steverulez]

The melodramatic posts and boo hoo tantrums continue lol. The complaining is getting so old and tiresome. Serious lack of maturity going on which i guess i should have expected from gaf.

Mistakes can and do happen. Cant handle it? Go live in a box. 343 has acknowledged the problem several times. Theyre owning the problem. Theyre working to get it fixed. Theyve apologized. Theyve hinted at some form of compensation. Theyre giving periodic updates on where theyre at and what we can expect over the next few weeks. The game works in a subpar fashion but it does work. Nobody's money is wasted if the game gets fixed in the end. Keep that entitled anger going folks. You are all making waves :-/

Mistakes happen, but this is beyond a simple mistake, in my opinion. People spent money on something they should be able to expect it to work and the issues Halo MCC has aren't small, whether they were something that didn't appear during testing or not, its an epic fuck up, people have a right to be pissed.

343i are doing the right thing and responding by keeping people in the loop, I don't think theres anything "entitled" about it. This post is in poor taste, to be frank.

 

[Miles Quaritch]

From the same user that brought us:

If I had to guess, you're more angry and filled with angst over scornful posts about "The Precious" than the people being vocal about this terrible launch.

Embarrassing. How anyone can even attempt to defend this or the problems with DC...

 

[Figments]

This isn't ridiculous considering I've heard stories from a couple of people in QA. They will point out bugs, the bugs get ignored, games comes out, public complains about bugs, higher ups go down to QA and say that they didn't find bugs, QA shows them the bugs list, higher ups look for someone else to blame.

So no it isn't stupid, things like this happen sometimes. Maybe this isn't what happened with this game but let's not pretend that a massive corporation wouldn't try to screw over a customer if they had the chance.

Dude, I work in QA. I believe I even say that on my profile.

While that probably shouldn't mean anything, and I still don't know why I mentioned it, I can confirm that stuff like that does happen. It isn't very often, however, and the majority of bugs that are still left in the game are never game-breaking. Usually only cosmetic stuff and even more rarely some obscure functionality that only players who are the elite of the elite would even begin to understand.

I still have trouble believing that a big entity like Microsoft would allow something this broken to pass through if they knew how game-breaking the issues are. It's either someone fucked up or the management were in over their heads with the whole project.

 

[OmegaDL50]

At least they're working on it. Not much else you can ask at this point. Something something entitlement

Yeah, it's totally fucking entitlement to expect a game people PAID MONEY for to actually work at release.

What the hell is this nonsense.

 

[Con_Smith]

They are trying hard and being sincere about it. Sucks they will get berated to hell and back in this thread.

Shoulda tried making a working game first. Shit broke and people have a right to be pissed.

 

[Photolysis]

Weeks to fix? Ha, you've got to be kidding me.

WoD had a fucked up launch recently, but at least Blizzard were working around the clock to get the servers upgraded and stable within a few days.

I'm just glad I haven't paid for an Xbone and MCC collection yet. If I'd given you my money for that service, I'd be furious.

 

[MercuryLS]

I'm pretty much done buying games day 1. I don't need a review to tell me everything about a game. But I'm going to wait a couple days to make sure the game isn't broken.

It's sad that it's hard to expect a functioning product day 1 nowadays. Too many broken game launches is going to really hurt this industry.

 

[7DollarHagane]

Dude, I work in QA. I believe I even say that on my profile.

While that probably shouldn't mean anything, and I still don't know why I mentioned it, I can confirm that stuff like that does happen. It isn't very often, however, and the majority of bugs that are still left in the game are never game-breaking. Usually only cosmetic stuff and even more rarely some obscure functionality that only players who are the elite of the elite would even begin to understand.

I still have trouble believing that a big entity like Microsoft would allow something this broken to pass through if they knew how game-breaking the issues are. It's either someone fucked up or the management were in over their heads with the whole project.

Plus doesn't microsoft regularly give out copies of games for "internal betas" among employees? Like those cases of employees' kids taking video of the xbox one UI early, or halo 3 early, gears of war, etc.

They give out and run these internal betas on a lot of big projects to see them working in a live, home environment without exposing the game to the public. I wonder if they stopped doing that.

 

[TheGreyHulk]

I hate that I can't play this game. Im mad that I even unwrapped it so I can't return it. I bought an xbone for this game and the fact that they released such an unfinished product just shows how greed triumphed over quality at MS and they only cared about rushing this game to consumers for the holiday shopping season. How can a game in this state even pass QC?

It's absurd. Really doesn't help me trust Microsoft's plans with the franchise. They should have just released H2A and trickled out the rest of the games as they got completed.

 

[7DollarHagane]

They should give out a few months of LIVE at the very least. A lot of people bought consoles and subscriptions to play this game.

I would be happy with 2-3 months of live added to the account and a promise of Halo ODST being patched in early next year. ODST is basically the halo 3 engine so it shouldn't be too big of a task..

 

[RPGam3r]

I was willing to pay for ODST and Reach, still will in fact. But tha would be a cool way to apologize, if we could get one of those for free.

 

[Figments]

Plus doesn't microsoft regularly give out copies of games for "internal betas" among employees? Like those cases of employees' kids taking video of the xbox one UI early, or halo 3 early, gears of war, etc.

They give out and run these internal betas on a lot of big projects to see them working in a live, home environment without exposing the game to the public. I wonder if they stopped doing that.

I don't know. I don't work for Microsoft.

 

[Mayyhem]

Fucking sigh

 

[link1201]

"you're Microsoft this is Halo... get it done"

This thing is just so surreal. I would not have guessed this would happen in a million years.

 

[MercuryLS]

At least Driveclub worked perfectly offline. Campaign in MCC is still fucked, with game breaking save bugs etc. No idea how DC online is now, as I got the game refunded a couple of weeks ago. Fuck buying broken games only to be a beta tester.

The big difference between DC and Halo is DC was delayed to work on the social features. The fact the game launched with broken online was due to incompetence by Evo. Further delays wouldn't have prevented anything.

Halo was rushed out to meet a critical November launch date. The staggering array of bugs and issues in MCC that encompasses every aspect of the collection points to it being rushed out a good 6 months early. It's not just a server side issue at play here, but campaigns are riddled with issues too. Who knows whether that was MS mandating it launching in this state, or the blame lays equally with 343.

That sounds horrible, damn MS dun goofed.

 

[Dysun]

I'll be satisfied as long as they actually fix the matchmaking, campaign, and UI issues. I just don't want them to move on to Halo 5 and leave MCC broken.

Depending on how big of a mess they have to clean up, I'm thinking this might be a real possibility. MCC might never be the game it should have been

 

[Dreams-Visions]

"We'll take your money now, then deliver the game you expected in January. Think of it like Kickstarter. Thx for the support, guys!"

 

[Jomjom]

Hey it looks like everyone is going to get freebies though! Honestly this was a pretty well written apology and clear explanation of the issues. They even gave a timeline of "in the coming weeks". This is miles ahead of Sony and their 1st party that gives no timeline whatsoever. We're lucky when we even get a "soon".

Just take your time and play through the single player campaigns of 1-4. By the time you're done, the online issues will likely all be fixed.

 

[JayEH]

Dude, I work in QA. I believe I even say that on my profile.

While that probably shouldn't mean anything, and I still don't know why I mentioned it, I can confirm that stuff like that does happen. It isn't very often, however, and the majority of bugs that are still left in the game are never game-breaking. Usually only cosmetic stuff and even more rarely some obscure functionality that only players who are the elite of the elite would even begin to understand.

I still have trouble believing that a big entity like Microsoft would allow something this broken to pass through if they knew how game-breaking the issues are. It's either someone fucked up or the management were in over their heads with the whole project.

Fair enough. To me at least, it doesn't seem crazy that MS would have seen the problems for quite some time and just push it out the door since they need a killer app in conjunction with the price drop.

 

[DirgeExtinction]

Hey it looks like everyone is going to get freebies though! Honestly this was a pretty well written apology and clear explanation of the issues. They even gave a timeline of "in the coming weeks". This is miles ahead of Sony and their 1st party that gives no timeline whatsoever. We're lucky when we even get a "soon".

"In the coming weeks" can mean up to 1 or 2+ months.

 

[Uno Venova]

With how much stumbling and bumbling start this studio had out of the gate I'm surprised they have fans, I guess it's the franchise they're attached to.

 

[Mrbob]

"We'll take your money now, then deliver the game you expected in January. Think of it like Kickstarter. Thx for the support, guys!"

Naw, early access. Halo MCC collection about to leave early access and into final release in a couple weeks.

 

[Newlove]

I'm just tired of the lies. Enough lies.

"We've been working around the clock" is a flat out lie.

How is that a lie? Obviously Microsoft and 343 want it fixed asap, it's one of their leading IPs suffering here.

 

[Jomjom]

"In the coming weeks" can mean up to 1 or 2+ months.

I know, but hey we don't even know if Driveclub is going to be fixed in the coming weeks and its already been like a month or 2. I still don't know if I'm getting my PS+ edition ever, much less in the coming weeks, months or years.

I'm just saying that compared to their peers, MS and 343i are doing pretty good at being responsive and sensitive to its fans.