Dogg I see that working with a Indie dev. Really don't think that would pan out for a AAA game (unless it's a mass problem) or a Japanese developer who is just ignoring the thread (tecmo koei).
Well that game I had the issue with was one of the bigger franchises in gaming overall. Currently I'm trying to deal with 4 issues raised with Ubisoft about AC Syndicate and have answers back for 2 of them, 1 is on hold and the 4th is something that only 0.00001% of people would ever experience and they can't replicate due to not having the specific hardware their end to do so that I think won't get addressed. Support have been pretty good but I've made bloody sure that what I'm explaining makes sense to virtually anyone and supplied plenty of examples. Squenix's community manager didn't reply to email about Type-0 but that might have got a bit too wordy for my own good. Still guess I'm going to get a rerun with Lightning Returns.