Yeah a couple of times I wanted to stop at a store on my way home and I just went home and grabbed my car instead of getting off the bus and then paying a second time when I got back on.
Lolwtf
Coming from the Edmonton system to this goddamn mess, I never understood why it had to be one way at an intersection. You "could" game the system though the TTC states you're supposed to pay again if you're wandering around to do shit before your transfer.
I mean, really...this doesn't have to be so difficult when there are so many other public transit systems that can get it right (Seoul, Tokyo, Hong Kong, etc). I understand that they cover less ground, have more riders, and better funding, but even simple shit like transfers, a card payment system, an easy way to refill your card, and multiple lines of subway service along with lots of buses, etc etc etc.
The TTC can't get streetcars properly, can't implement Presto properly, can't get enough lines to deal with congestion property (this isn't entirely on them, I'll agree), and I'll say this and stand by it, but they can't get customer service done correctly either. Be it their online service, their drivers, or their station workers selling tokens. I don't expect them to sing and dance for me, but if you're that fucking miserable and bad at your job, just realize there are MUCH worse jobs out there that pay a lot less than what you're making.