You were a manager at Gamestop? I'm actually putting in an application there today. Do you mind telling me what they mean by Game Software knowledge? Do they mean the games themselves, the engines, what?
I believe they mean like types of games (FPS, RPG, Puzzle, Platformer, etc.). It's been a while since I filled out the application, but they're mainly looking for someone who is knowledgeable about different categories. So, if someone comes up to you and asks, "I really like FPS games, what would you recommend?" you'll know what to say. They want you to be able to go "It's kind of like ________ or plays like ________."
They want you to be passionate and well-informed about upcoming titles in order to secure preorders. So, if someone's buying Call of Duty, you can say, "Yeah, the next one's coming out this fall, do you want to get on the list for it?" Stuff like that. They want you to be able to sell not only the products in store, but to also secure sales for upcoming titles.
Above everything else, customer service is #1. They want someone who is pleasant, well-informed, and a good team player. There are certain policies that you have to abide by without question, but the most important thing is doing what's best for the customer.
What position are you applying for? If you don't get it this time, try applying for the holiday season. That's what I did, and they just kept me on. I eventually got promoted to a keyholder position. The basic level is what they call a "game advisor". You're the one organizing and putting titles back out on the shelf, as well as cleaning the store and managing the register. You always work with a manager.
If you want to know more, shoot me a PM and I'll totally answer your questions.
What did your internships have you do? I'm sure there is a decent demand for research assistants in Criminal Justice.
I interned at a juvenile detention center, working with delinquent youth and the staff. It was pretty cool, although a bit depressing at times. My summer job was working with a police department to manage beach traffic and to write tickets. Taylor Swift said hi to me. It was pretty rad.
The problem is that there's no demand for research assistants here (I'm in Rhode Island). I can't really afford to move elsewhere on an intern's salary (if it's even paid), so I need a full time job. I was thinking about applying to a police department. I think I could get in, but I'm nervous.
