I believe they mean like types of games (FPS, RPG, Puzzle, Platformer, etc.). It's been a while since I filled out the application, but they're mainly looking for someone who is knowledgeable about different categories. So, if someone comes up to you and asks, "I really like FPS games, what would you recommend?" you'll know what to say. They want you to be able to go "It's kind of like ________ or plays like ________."
They want you to be passionate and well-informed about upcoming titles in order to secure preorders. So, if someone's buying Call of Duty, you can say, "Yeah, the next one's coming out this fall, do you want to get on the list for it?" Stuff like that. They want you to be able to sell not only the products in store, but to also secure sales for upcoming titles.
Above everything else, customer service is #1. They want someone who is pleasant, well-informed, and a good team player. There are certain policies that you have to abide by without question, but the most important thing is doing what's best for the customer.
What position are you applying for? If you don't get it this time, try applying for the holiday season. That's what I did, and they just kept me on. I eventually got promoted to a keyholder position. The basic level is what they call a "game advisor". You're the one organizing and putting titles back out on the shelf, as well as cleaning the store and managing the register. You always work with a manager.
If you want to know more, shoot me a PM and I'll totally answer your questions.
This is much appreciated. Right now I'm just hoping that they're hiring for the summer.
Uh oh, top of page...*think, Zeemumu. You have to do something awesome for the top of the page.*