I'm the quality coordinator at my facility. What this actually means is many different things, I do process improvement projects (lean six sigma, kaizen), I lead a team of auditors to audit our processes, I do technical writing to develop new processes or revise current processes and so on. My company is a 3PL (third party logistics) for a company that makes appliances. We have a network of four facilities in various parts of the country and in Canada. This past year we just earned another facility in Chicago and it has been a rough startup. They are discovering that many of the processes that we have in place don't cover or don't adequately cover what is needed to be done on the daily.
So myself, and the 4 other quality coordinators in our network are basically going to be tasked with writing or revising the processes for both office and warehouse tasks until the powers that be are satisfied.