when I play Pharah: enemy team is all using expensive headphones with positional audio, and mongoose-like reflexes that allow them to instantly whip around as a team and shut me down before Pharah even gets the 'Rains' part out.
when the other side plays Pharah: POTG camera shows me turning around and getting her to 10% hp, but she fired on me first so I died. Rest of the team is in full tunnel vision mode and gets blown up from behind.
For some of you out there who are playing a lot of solo que games, here's something that has helped my winning percentage the last couple of nights.
It's rare that you will run into an enemy team of solo players that outclasses your team of solo players in every way. Usually it is just going to be one or two enemy players that are doing well and pulling more weight for that team. Once your team starts getting smacked around a little bit, identify who is doing it and switch your hero to the counter character of whoever is doing the smacking.
Example: Numbani defense two nights ago. We started with a Torb (I was the Torb) and a Bastion. The other team had a Genji that was wrecking our team's life so I switched to Pharah. We stopped the payload and ended up winning and I made life miserable for that Genji as much as I could.
Also had a similar situation last night where a Soldier 76 and Widow were harassing us on Attack on Numbani and I switched to Winston to harass them. I got eaten by a Bastion but I also killed the 76 and chased the Widowmaker away so that we could get the payload moving again.
In a perfect world the other team would have switched to someone who counters whoever I switched to but they often don't. The point being playing only 1 hero to the exclusion of everyone else is often a detriment to your team, especially in solo play where communication and coordination may be poor.
The game actually facilitates this directly with the 'fire' system, if someone is on fire you need to deal with them. Problem is most of the time in solo queue I'm filling a required role because everyone else instantly locked in Reaper, Hanzo, Genji and Widowmaker. So I can't just swap over to Winston or McCree to deal with a Genji repeatedly killing me on a support.