So this girl comes to my work, asking for a battery change on her iPhone. She bought one of eBay and has us install it for her. It's some generic, non-OEM battery. Apparently her charge is fucked on her original one so she wanted a new one.
Anyway, hours later when I'm taking over (as in, being the only dude left for a couple hours), she comes back angry, shouting like you'd imagine any angry teenager would.
Apparently her phone is slow and won't charge. My boss leaves for home as he smirks "it's your battery, we can put another one in but you have to pay for it".
After me keeping as calm as possible, she goes on a rant about how I owe her a whole new phone and shit. She gets her friend to sit and watch me swap out the battery.
When I put it in, the phone doesn't turn on (new battery isn't charged), and she makes a couple trips before saying how she will be back in 20 minutes and if it doesn't work she'll call the police and shit. All the attitude.
Meanwhile, as the phone is not turning on despite being plugged in, I need to open my phone up to reposition one of the pins on the sim. Her friend, watching me and reminding me how we'd owe her stuff, I calm him down and get to the point where I'm teaching him some stuff about repairs.
I get him to "have fun" closing my phone up as I juggle customers.
All calm... The iPhone eventually turns on after several minutes.
In the end, she pays and apologized while I tell to her come back if there are any issues, etc. that I get how she felt.
...
Anyway I get my girl tomorrow and laptop Wednesday.
Yuh yuh yuh
