Jet black since day 1 and caseless. Still not a single scratch on the device.
.........it's been a grand total of 3 days.
Jet black since day 1 and caseless. Still not a single scratch on the device.
Quick to the condescension, I see.When do you restart your phone ever outside of trouble shooting something? Yeah right never.
When do you restart your phone ever outside of trouble shooting something? Yeah right never.
Someone already came in and tried to exchange their Jet Black phone because they had it caseless and they got scratches
Gonna be a long year
Someone already came in and tried to exchange their Jet Black phone because they had it caseless and they got scratches
Gonna be a long year
At that point you just gotta embrace the scuffs and hope it ends up looking nice when it's "aged" the way a nice pair of leather boots do or something.
People need to embrace the scratches. Makes the phone look worn and awesome.
Jet Black owners or pre-orders, don't look at this.
https://twitter.com/vladsavov/status/777953974628524032
:x
Stuff like this makes me wonder what the hell they were thinking using this coating in the first place.
... "tried"? Implying the Apple store said no exchange?
want to get some recommendations/advice here. I was on TMobile, with one of their regular shared plans with an iphone on JoD. My wife has a paid off iphone 6 on her account. The plan was to just use my JoD upgrade for my phone and use the trade in for hers, as she doesn't really care about upgrading every year so the two year thing was fine. Bill would basically stay the same, we'd both get new phones.
Until, of course, TMobile changed the terms the day before release, forcing you to move to a One unlimited plan. Which would consequently bump my bill up about 40-50 bucks a month. So that was a no go, and I was pissed. Trying to calculate, AT&T would be about 20 bucks cheaper a month (though not unlimited) if I were to move back to them. They still had the trade in deal as well, so I went ahead and moved her line over. She got her phone, and is now on AT&T.
So now I need to decide how to handle things for my line. I had preordered my phone, which is still showing a 9/27-10/10 shipping date and is still in processing. The plan was to wait till my phone delivered and then eventually move myself back over to AT&T, using the credit they have for switching to pay off most (if not all of my lease).
I suppose I could also cancel the preorder if I happen to find a 7 in store or at the AT&T carrier store before it ships.
Anyone done anything similar? Or just any better idea about where to go from here? Trying to figure out the best course of action.
fuckin' tmobile
... "tried"? Implying the Apple store said no exchange?
...
It's got to be an experiment in evaluating the power of their advertising... joking... or am I? I don't understand how Apple can in good conscience advertise the jet black as a premium phone on the basis of its glossy finish and then recommend in small print that customers should get a case...
I also can't understand why anybody would buy it. If it were the only possible black option perhaps begrudgingly buying it would be comprehensible but there's a perfectly reasonable matte black option available
... "tried"? Implying the Apple store said no exchange?
Has Apple/Carriers clarified their upgrade policy with regards to an 'aged' look? What's going to happen next year when customers want to trade in their scratched phones; will they be offered full phone value as credit?
It's got to be an experiment in evaluating the power of their advertising... joking... or am I? I don't understand how Apple can in good conscience advertise the jet black as a premium phone on the basis of its glossy finish and then recommend in small print that customers should get a case...
I also can't understand why anybody would buy it. If it were the only possible black option perhaps begrudgingly buying it would be comprehensible but there's a perfectly reasonable matte black option available
And don't even get me started on those claiming the 'tactility' of the jet black is justification enough. Get back to me after gripping it in a hand slick with summer sweat or remind be of its 'tactility' after wearing winter gloves for 5 months.
The Jet Black irks more than anything from the Apple event. How can they get away with this?
You can retail exchange it within 14 days but you're not gonna get it swapped under warranty at the Genius Bar for scratches
? it's obviously been less than 14 days but the Genius Bar said no?
How is the Jet Black any different than buying a car with glossy black paint? You know what you're getting into from the start with that – it'll show any scratch, and any dust. The Jet Black is exactly the same. Apple put a warning right up front telling people it's going to be like that.
What are you even talking about? Them getting away with what?
It's a phone with a glossy black finish. You know exactly what you're buying and that if you intend to keep it pristine you need to baby it constantly. It's why they have plenty of other colour options available.
That doesn't mean that it doesn't look amazing in press shots and makes people want it. Because it looks that good in real life. Thing is though, unless you baby it, it will get scratches eventually. Do you hold Apple responsible for that? That's absurd for so many reasons.
That's like holding a car manufacturer responsible that the tires will wear out from driving the car.
It's been less than 14 days, why is it decided as a warranty issue and not a retail exchange? Or just you know, returning the phone and buying a new one?Of course scratches on the Jet Black isn't going to be covered by the limited warranty. They aren't covered for any other model, they tell you on the website when you by it that's it's gonna happen
I highly doubt at&t is cheaper with their $20 line access fee. Also, people were having success calling in and doing the trade in promo keeping their plans even though that isn't what the website said.
Jump on demand is an insanely awesome program, so I wouldn't willingly bail on it if I were you.
I also don't know that at&t would help you pay off a lease. You would owe tmobile the remainder of the lease agreement + the difference between the purchase price of the phone before you could move it to at&t.
How is the Jet Black any different than buying a car with glossy black paint? You know what you're getting into from the start with that it'll show any scratch, and any dust. The Jet Black is exactly the same. Apple put a warning right up front telling people it's going to be like that.
Then they should advertise it exactly how it's going to be when you use it. Don't sell people on the glossy finish then recommend (in small print) that customers cover up the only reason they bought the damn thing with a case.
I'm not sure what kinds of cars you buy, but I've owned multiple black cars and the rate at which the quality of the glossy black paint permanently deteriorates is nothing like the Jet Black phones. I mean come on now, who in good conscience could make this comparison? Through regular washing and semi-regular detailing you can keep a glossy black car looking pretty much new for years, if not decades.
Through regular use of a Jet Black iPhone, without a case, it will quickly devolve into a mess of scratches and blemishes that cannot be remediated. These two are not even remotely the same thing.
It's exactly the same concept, it's just that people don't normally rub their cars against other surfaces all day. The point is that glossy black cars show scratches and dust much more than any other paint style, so just like with Jet Black consumers need to know what they're getting into when they choose that paint finish. Not everyone is cool with imperfections, some are.
I hope you realize how dumb this reasoning of yours is. Take your stance and apply it to literally any other product and it completely falls apart.
Apple sells you a product. After that, whatever you want to do with it is your call. If you're not going to baby the phone, it'll eventually get scratches. It's freaking life.
Did they advertise the phone's finish as diamond-coated material impervious to scratches or something?
Finally sold my 6S, was less than I wanted but now I can finally fully enjoy 7😄
Does it say anywhere on the jet black box that you should put it in case? that you should expect scratches and fingerprint messes?
No-one explicitly says you have to put it in a case. It's common sense to at least have a protective sleeve around it if you want to keep the finish perfect.
And that it'll scratch and catch fingerprints if you put it on hard surfaces, that's, again, common fucking sense. Anything will scratch when you drag it around on tables and desks for a while. I don't see how that should stop Apple from making a phone with a glossy finish. It's the customer that chooses to buy that colour, isn't it? There's plenty of other options.
Common sense is not common. And Apple's advertising depicts perfect glossy jet black phones without any protective sleeves yet also without any fingerprints or scratches. If they want to make a phone with a glossy finish they can go right ahead but don't sell it on the finish which won't exist after a day if customers use it as Apple depicts
Common sense is not common. And Apple's advertising depicts perfect glossy jet black phones without any protective sleeves yet also without any fingerprints or scratches. If they want to make a phone with a glossy finish they can go right ahead but don't sell it on the finish which won't exist after a day if customers use it as Apple depicts
I believe I factored that in too, and it still came out cheaper. JoD is awesome and I was pretty happy in general (save for the spotty reception that I was tolerating because of price) with them, but that shitty move on the trade in really fucked things up for us and really soured me on them. The One plan really sucks if you were just fine one one of the standard Shared plans. I spent all day going back and forth with their reps in chats but ultimately no one did anything.
Att has a thing where you submit your final bill and they will give you up to like 650 to pay off your previous device. So I was thinking of going with that.
Yeah, I know when I went and bought windows for my house, I was sure to only buy from a supplier who outright warned me that the oils in my skin would leave smudges and prints on those shiny windows. Otherwise, I never would've known that might happen.
Can't stand these companies trying to pull one over on consumers.
I'm done debating this dumb point of yours.
Phone manufacturers can't make beautiful promo images anymore, they should all include a few scratches and fingerprint smudges to make it look 'real'. Gotcha.
Yeah gotcha. You claim the scratches make the phone awesome but simultaneously claim that Apple shouldn't advertise those awesome scratches at all. *shrug*People need to embrace the scratches. Makes the phone look worn and awesome.
Oh for fucks sake.
If the supplier advertises a set of premium stained windows and then puts a note in small print that you should cover up those windows with curtains once you get home, you'd be pissed off.
We could do the stupid analogy dance all day. Carry on.
I wouldn't be pissed off because it's common sense. Fingerprints smudge things. Anyone over the age of five should know this.
None of the other iphone 7 models get the same fingerprint smudges or scratches at the same rate.
Every glossy product I've ever bought has smudges and scratches even if the thing doesn't move. I can't even explain what happened to the HDD cover on my PS4 or the entire casing of my Wii U
I never listen to my music through headphones, but now I have an irrational desire to buy a nice Lightning DAC.
Is that what your Apple store told the customer who tried to exchange the jet black?
I wasn't there for that interaction specifically, but my answer would have been that the scratches and smudges aren't a manufacturers defect which is what the warranty covers. It's the material of the phone and the website reflects that when you go to order.
Where you there for the black iPhone 5 'chip-gate'? Customers were exchanging/returning their iPhones during the 30 day return period (within reason though, some crazy macrumors members were actually opening the boxes in store and asking for alternatives on the spot if they didn't like what they got lol)... It's supposed to be a 'no questions asked' return or exchange period, I'm surprised your Apple store turned the customer away (instead of say exchanging the phone and selling him a case)
He didn't buy the phone at our location, can't retail exchange it. He bought it online from someone else. He came to the Genius Bar expecting a warranty swap
Here's a hot question: on GAF mobile, my quoted images appear oriented correctly on GAF and also when I tap on them. Why, then, are they every direction except right side up when viewed on my computer on GAF (but still right side up when I click on them)?
Well, good news is I think all of my iPhone 7 bugs are solved.
Bad news is it looks like I have to say goodbye to my iCloud backup. Hate losing stuff like messenger history (again) but bookmarks disappearing and messenger/twitter freezing seem to be incurable otherwise.
Really makes me wish there was a way to debug /piecemeal my backup though.
I check my verizon order about five times a day just begging to see an update other than "in process".
This wait is tearing me apaaaaaaaaart.
Lightning DAC was my nickname in high school
Its impossible to get the black one in china. How is it looking in the US? Getting annoyed by this.
sounds fair.
So, to get back to my original question - a ... third party lightning -> headphone adapter with a better (non 'bottlenecking' DAC), that costs like ... 30$ should be possible then, right?
So the iPhone 7 and 7 Plus has a hissing problem eh? Hopefully they can fix this with the second shipments. I cant get my iPhone 7 anytime soon anyways.
I don't know.Hissgate?
No seriously. What? lol
$450 64gb, people seem to be really selective now that the 7 has released.How much did you get?
Still need to sell mine.